3 Waters Operations & Customer Support Officer

Whanganui District Council; New Zealand; On-site; NZD 48,000 - 62,000; Full time

Job summary

Whanganui District Council is seeking a 3 Waters Support Officer to join our team at 179 St Hill Street, Whanganui. This full-time role runs Monday to Friday, 8.00am–5.00pm, and focuses on coordinating information, handling customer enquiries and supporting water meter processes.

You will work as a central point of contact among customers, contractors and field crews, delivering essential services and ensuring timely, clear information while managing competing priorities in a busy operational

Qualifications

• Two years' experience in an administration, coordination or customer service role.
• Strong customer service and communication skills.
• Excellent organisational skills and attention to detail.
• Ability to prioritise work and remain adaptable in a busy environment.

Responsibilities

• Coordinate information and manage customer inquiries.
• Administer water meter processes and support operational activities.
• Assist in delivering essential services to the community.
• Act as a central point of contact between customers, contractors, field crews and staff.

Skills

Customer service

Communication

Organisational skills

Prioritisation

Teamwork

Job description

Whanganui District Council is seeking a 3 Waters Support Officer to join our team at 179 St Hill Street, Whanganui. This full-time role runs Monday to Friday, 8.00am–5.00pm, and focuses on coordinating information, handling customer enquiries and supporting water meter processes.

You will work as a central point of contact among customers, contractors and field crews, delivering essential services and ensuring timely, clear information while managing competing priorities in a busy operational