UX-designer & user research lead

Norwegian; Oslo fylke; On-site; NOK 700,000 - 900,000; Full time

Benefits offered by this job

Employee travel benefits

Job summary

The Norwegian group is a leading Nordic aviation company seeking a UX Designer & User Research Lead to join our E-commerce & Digital Channels team in Oslo. You will blend hands-on UX/UI design with user research, testing, and close collaboration with product managers, developers and stakeholders to shape intuitive experiences.

This temporary position runs until 31 May 2027. You will mentor designers, contribute to our design system, and help remove friction across customer journeys while

Qualifications

• 3–5 years of experience within UX design, digital product design or a similar field.
• A strong portfolio demonstrating experience with digital products and interfaces.
• A bachelor’s degree within UX design, design, HCI, psychology or another relevant field.
• Strong knowledge of UX principles and user-centered design methodologies.
• Advanced experience with Figma or similar design tools.
• Experience with user research and usability testing.
• Good understanding of accessibility and WCAG.
• Understanding of frontend technologies such as React or Angular.
• Experience working in agile and iterative development environments.
• Strong analytical, communication and stakeholder-management skills.
• Fluency in Norwegian and English.

Responsibilities

• Design intuitive and accessible user experiences across Norwegian's digital platforms.
• Create wireframes, prototypes and high-quality UI designs from concept to launch.
• Plan and lead user research and usability testing, translating insights into actionable improvements.
• Ensure designs meet WCAG accessibility standards.
• Collaborate closely with product managers, developers, designers and key stakeholders.
• Support development teams during implementation and conduct design reviews.
• Contribute to Norwegian's design system and design guidelines.
• Communicate design rationale, user insights and new features to stakeholders.
• Mentor fellow designers and contribute to a strong user-centered design culture.

Skills

UX design

Digital product design

User research

Figma

WCAG accessibility

React

Angular

Agile

Stakeholder management

Communication

Education

Bachelor’s degree in UX design, design, HCI, psychology or related field

Job description

The Norwegian group is a leading Nordic aviation company, owning two leading airlines in the Nordics: Norwegian Air Shuttle and Widerøe's Flyveselskap. Norwegian operates an extensive network connecting the Nordics with major European cities, while Widerøe primarily serves short-runway airports in rural Norway, providing vital regional connectivity.

Our people are the heart of Norwegian. We embrace a culture of diversity, equality and inclusion. Different perspectives make us stronger together, and we all share a passion for creating great experiences for our customers.

Are you our new UX Designer & User Research Lead?

We are looking for an experienced and curious UX Designer & User Research Lead to join our E-commerce & Digital Channels team in Oslo.

In this role, you will help shape intuitive, accessible and seamless digital experiences across Norwegian's customer-facing platforms. You will combine hands-on UX/UI design with user research, testing and close collaboration with product managers, developers and stakeholders across the organisation. You will play an important role in understanding our customers, removing friction from their journeys and turning insights into digital experiences that are both user-friendly and commercially relevant.

This is a temporary position until 31 May 2027.

What You Will Be Doing

• Design intuitive and accessible user experiences across Norwegian's digital platforms.
• Create wireframes, prototypes and high-quality UI designs from concept to launch.
• Plan and lead user research and usability testing, translating insights into actionable improvements.
• Ensure designs meet WCAG accessibility standards.
• Collaborate closely with product managers, developers, designers and key stakeholders.
• Support development teams during implementation and conduct design reviews.
• Contribute to Norwegian's design system and design guidelines.
• Communicate design rationale, user insights and new features to stakeholders.
• Mentor fellow designers and contribute to a strong user-centered design culture.

What we are looking for:

• We believe you will thrive in this role if you are curious about people, passionate about digital experiences and enjoy combining creativity with data and insights.
• We are looking for someone with:
• 3-5 years of experience within UX design, digital product design or a similar field.
• A strong portfolio demonstrating experience with digital products and interfaces.
• A bachelor's degree within UX design, design, HCI, psychology or another relevant field.
• Strong knowledge of UX principles, user-centered design and design methodologies.
• Advanced experience with Figma or similar design tools.
• Experience with user research and usability testing.
• Good understanding of accessibility and WCAG.
• Understanding of frontend technologies such as React or Angular.
• Experience working in agile and iterative development environments.
• Strong analytical, communication and stakeholder-management skills.
• Fluency in Norwegian and English.

We offer:

• At Norwegian, you will become part of an international and fast-moving environment where your work can have a real impact.
• The opportunity to shape digital experiences used by millions of customers.
• A collaborative environment with talented colleagues across Product, E-commerce, IT, Marketing and Customer Experience.
• The opportunity to influence both design and how we work with user research and testing.
• Competitive terms and attractive employee benefits.
• A workplace with high pace, strong teamwork and plenty of room to contribute.
• Employee travel benefits

We hope to welcome you on board!