Travel Advisor for SAS with Danish

Concentrix; Oslo; On-site; NOK 105,000 - 152,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Job summary

SAS, the Nordic premium airline, is seeking a Travel Advisor based in Warsaw to support Danish-speaking premium customers. You will handle inquiries, assist with ticket purchases and payments, and resolve travel difficulties over phone and chat.

You must be fluent in Danish (C1) and English (B2), be highly organized, and enjoy helping others. The role includes a fully paid two-month training with a dedicated buddy, and the chance to work in an international, growth-focused environment.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Helpful, collaborative, enthusiastic, patient and open-minded.
• Active listener with clear communication and precision.
• Highly organized and office-based in Warsaw.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls/chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish language proficiency (C1)

English proficiency (B2)

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.