Customer Support (Danish/Norwegian/Swedish/Finnish) (EU)

Cross Border Talents; Oslo; On-site; NOK 344,946 - 517,419; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Full relocation support

Accommodation support

Health insurance

Paid training

Multicultural work environment

Career growth opportunities

Job summary

An international customer service provider located in Oslo, Norway is seeking Customer Service Representatives with strong Nordic language skills (C1-C2) and English (B2). Responsibilities include handling inquiries, resolving issues, and ensuring customer satisfaction. The position offers competitive salary, performance bonuses, relocation and accommodation support, health insurance, and opportunities for career growth. Join a multicultural environment focused on excellent customer service.

Qualifications

• C1-C2 or higher proficiency in a Nordic language.
• B2 or higher level of English.
• Strong communication and problem-solving skills required.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely and professional manner.
• Provide accurate information about products and services.

Skills

Nordic language proficiency (C1-C2)

English proficiency (B2 or higher)

Strong communication skills

Problem-solving skills

Customer-focused attitude

Basic computer skills

Job description

Location: Europe (Relocation Supported for EU citizens from EU Regions)

Languages Required: Nordic language (Danish / Swedish / Norwegian / Finnish / Icelandic): C1–C2 or higher

English: B2 or higher

Job Overview

We are seeking Customer Service Representatives with strong Nordic language skills to join our international customer support team. You will be responsible for delivering excellent customer service and ensuring high levels of customer satisfaction.

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and professional manner
• Provide accurate information about products and services
• Maintain service quality and customer satisfaction standards
• Document customer interactions in internal systems
• Follow company policies and procedures

Requirements

• C1–C2 or higher proficiency in a Nordic language
• B2 or higher level of English
• Strong communication and problem-solving skills
• Customer-focused attitude
• Basic computer and multitasking skills
• Previous customer service experience is a plus but not mandatory

What We Offer

• Competitive salary
• Performance-based bonuses
• Full relocation support
• Accommodation support provided by the company
• Health insurance covered by the company
• Paid training
• Multicultural work environment
• Career growth opportunities