Support Associate

Wolt; Oslo fylke; In loco; NOK 276.000 - 344.000; Part-time

Vantaggi offerti da questo lavoro

Wolt credits cashback benefit

Visma Advantage Benefits Program

Employee assistance program

Wolt-wide training programs

Fruits and drinks at the office

Descrizione del lavoro

Wolt in Oslo is seeking part-time Support Associates to join our Oslo support team. You will handle inquiries from customers, couriers, and venues and help keep delivery operations running smoothly.

Based at Kongens gate 4, 0153 Oslo, this role requires Norwegian fluency and professional English, with evenings and weekend shifts. The position offers a friendly office environment and learning opportunities within a fast-growing company.

Competenze

• Customer-focused mindset
• Ability to work in fast-paced environment
• Willing to work evenings and weekends
• Based in Oslo office (no remote)
• Fluent in Norwegian and proficient in English

Mansioni

• Assist customers, couriers, and venues via chat, email, and phone
• Ensure that the delivery operations run smoothly
• Contribute to developing the support function with the team

Conoscenze

Communication

Multitasking

Flexible shifts

Norwegian fluency

English proficiency

Descrizione del lavoro

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

What You’ll Be Doing

• Supporting our customers, courier partners and venues via live chat, email and phone
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in flexible shifts across weekday evenings and weekends - our support is open seven days a week
• You can work from our office at Kongens gate 4, 0153 Oslo - we don't provide possibilities to work remotely
• You are fluent in Norwegian language and you have professional working proficiency in English

What You’ll Get By Joining Us

• Wolt credits cashback benefit
• Visma Advantage Benefits Program
• Employee assistance program
• Wolt-wide training programs
• Fruits and drinks at the office

We are looking for part-time (10h/week) Support Associates to join our support team in Oslo.

Please note that using ChatGPT or another AI tool in your application questions is not permitted. We want to see your own personal touch and tone of voice in your responses.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .