Strategic Energy Key Account Manager – Nordic Focus

Alfa Laval Technologies

Sandvika

On-site

NOK 900,000 - 1,200,000

Full time

9 days ago

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Job summary

Alfa Laval seeks a customer-focused Key Account Manager to strengthen relationships with a key strategic energy customer in Norway. You will own an end-to-end account strategy, navigate stakeholders from maintenance teams to executive management, and collaborate with Sales and Service Operations to drive sustainable growth.

The role requires 5–7 years in B2B sales or KAM, experience in industrial/energy sectors, and fluency in English plus a Nordic language.

Qualifications

5–7 years of proven experience in B2B sales, Key Account Management or Business Development.
Strong understanding of customer segmentation and stakeholder mapping.
Experience selling technical products, solutions or services within industrial or energy sectors in Northern Europe.
Strong commercial and analytical skills to assess business potential and prioritize opportunities.
Experience with CRM systems and digital sales tools.
Clear commitment to safety as a core priority in all customer and commercial activities.
Fluency in English and one Nordic language, preferably Norwegian.
Degree in business, sales, engineering, or a related field.
Experience from oil and gas / offshore industry is an advantage.

Responsibilities

Conduct market and customer analysis to identify business potential, customer priorities and growth opportunities.
Map the customer's organization, stakeholders and decision-making processes across relevant business areas and locations.
Develop account strategies that define relationships to build, with whom and for what purpose.
Develop and maintain a two- to four-year Key Account Management plan, including customer segmentation, prioritization and commercial objectives.
Identify opportunities across the full customer lifecycle, including service agreements, maintenance, upgrades, replacements, new equipment and capital projects.
Develop, implement and follow up local sales activities with relevant customer stakeholders and markets to achieve sustainable growth.
Develop a close relationship between Sales and Service Operations to ensure projects are executed according to plan and meet customer expectations.
Plan and coordinate customer engagement to ensure that the right stakeholders are involved at the right time.
Systematically follow up each stage of the KAM sales process to ensure that relevant opportunities are identified and captured.
Proactively coordinate with Alfa Laval Business Units, Capital Sales, Service Sales, service operation and other internal stakeholders to ensure aligned customer and market strategies.