Store Manager

Fiskars Group; London; On-site; NOK 818,000 - 1,133,000; Full time

Benefits offered by this job

Commission-based pay

Pension scheme

Cash plan

Life assurance

Employee discounts

Job summary

Georg Jensen, part of Fiskars Group, is seeking a Senior Store Manager for the flagship Bond Street boutique in London. You will lead a luxury retail team, drive sales targets, and deliver exceptional client experiences while upholding the brand’s premium standards.

You’ll recruit, coach and develop staff, oversee store operations, stock and visual merchandising, and act as brand ambassador across all customer touchpoints; a proven track record in luxury retail leadership is essential.

Qualifications

• Previous management experience within luxury retail, jewellery, watches, fashion, or premium retail.
• Proven track record of delivering and exceeding sales targets.
• Strong leadership, coaching, and team development skills.
• Excellent clienteling and relationship-building abilities.
• Experience managing store operations, stock, and financial controls.

Responsibilities

• Lead the store team to achieve and exceed sales, profitability, and KPI targets.
• Deliver an exceptional luxury customer experience and build lasting client relationships.
• Recruit, coach, and develop a high-performing and engaged team.
• Oversee all aspects of store operations, compliance, and financial controls.
• Ensure outstanding visual merchandising and brand presentation standards.
• Manage stock accuracy, inventory controls, and the security of high-value products.
• Analyse performance data and implement actions to maximise commercial results.
• Act as a brand ambassador for Georg Jensen at all times.

Skills

Luxury retail leadership

Sales targets

Leadership

Clienteling

Store operations

Brand presentation

Job description

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday! Georg Jensen, Part of the Fiskars Group is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables. We pride ourselves on our more than 1.300 highly skilled, service minded and passionate employees, stationed both at our Headquarter in Copenhagen, Denmark and throughout our global presence with 10 international subsidiaries, representing close to 100 stores and 2.000 wholesale accounts globally.

Georg Jensen is seeking an exceptional Store Manager to lead our flagship New Bond Street boutique. This is an exciting opportunity for an experienced luxury retail leader to drive commercial performance, deliver outstanding client experiences, and inspire a high-performing team while representing one of the world’s most prestigious luxury brands. This position is based in our Flagship Store, Bond Street, worked over 5 days per week from 7.

Our Role

We offer a challenging position in a global company with a strong brand and a culture built on a deep and rich heritage of Danish design and craftsmanship. Georg Jensen has a leading market position in the high-end Jewellery market and premium Home Product market with distribution to the best retailers in the market. We strive to protect our strong brand position to ensure our customers continue to be inspired by Georg Jensen products.

Key Responsibilities

• Lead the store team to achieve and exceed sales, profitability, and KPI targets.
• Deliver an exceptional luxury customer experience and build lasting client relationships.
• Recruit, coach, and develop a high-performing and engaged team.
• Oversee all aspects of store operations, compliance, and financial controls.
• Ensure outstanding visual merchandising and brand presentation standards.
• Manage stock accuracy, inventory controls, and the security of high-value products.
• Analyse performance data and implement actions to maximise commercial results.
• Act as a brand ambassador for Georg Jensen at all times.

About You

You will be a commercially focused retail leader with a passion for luxury products and exceptional service.

Essential Experience

• Previous management experience within luxury retail, jewellery, watches, fashion, or premium retail.
• Proven track record of delivering and exceeding sales targets.
• Strong leadership, coaching, and team development skills.
• Excellent clienteling and relationship-building abilities.
• Experience managing store operations, stock, and financial controls.
• Strong commercial awareness and analytical skills.

Desirable

• Luxury jewellery retail experience.
• Gemmology or jewellery product knowledge.
• Experience managing high-value goods.
• Knowledge of VIP customer engagement and luxury clienteling.

What We’re Looking For

Passion for luxury retail and customer excellence. Professional, polished, and confident communicator. Results-driven with a strong commercial mindset. Highly organised with excellent attention to detail. Trustworthy, accountable, and adaptable. Committed to maintaining the highest brand standards.

If you are an inspirational leader with a passion for luxury retail and a proven ability to deliver exceptional results, we’d love to hear from you.

Join Georg Jensen and help shape an extraordinary experience for our clients at our iconic New Bond Street location.

We offer a performance related commission, contributory pension scheme, cash plan, life assurance and excellent employee discounts across our Vita Brands.

Last day of application: 2026-10-29

Benefits

Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs like onsite gym and cycle to work scheme.

Employee Support: Life happens, and we’re here to support you. We offer employee assistance programs and resources to address local needs, offering confidential counseling, financial guidance, and other valuable support services.

Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.

Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.

Future Planning: We care about your future. We offer pension plan contributions (both company and employee contribute) providing you with financial security in your post-work years.

Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.

Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.

Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.

Other benefits: Free onsite parking

Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.

Company Overview

Pioneering design to make the everyday extraordinary Fiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth. In 2025, Fiskars Group’s global net sales were EUR 1.1billion, and we had approximately 6,600 employees. We have two Business Areas (BA), Vita and Fiskars. BA Vita offers products in the high-end homeware segment as well as fine branded jewelry. Its desirable brands include Georg Jensen, Royal Copenhagen, Wedgwood, Moomin Arabia, Iittala and Waterford. In 2025, BA Vita’s reported net sales were EUR 613million, and it had approximately 5,000 employees. BA Fiskars offers functional innovations in the gardening and outdoor categories, in addition to the scissors and creating, as well as cooking categories. The brands include Fiskars and Gerber. In 2025, BA Fiskars’ net sales were EUR 522million, and it had approximately 1,300 employees.