Services Project - Program Management Consultant

Dell; Norway; On-site; NOK 1,100,000 - 1,600,000; Full time

Job summary

Dell Technologies in Norway seeks a Senior Program Manager to lead the Program Office for its Professional Services team, delivering complex IT services and AI/Cloud transformation programs. You will establish governance, manage multi-team delivery, and report to the C-suite with data-driven insights to guide ROI-focused initiatives across regions.

Travel may be required; you will mentor staff, build trusted advisor relationships with customers, and drive cross-functional collaboration for

Qualifications

• Mastery of program and project delivery methods.
• Experience delivering complex IT services programs across multi-customer and multi-site environments.
• Ability to communicate with C-suite and translate data into actionable guidance.

Responsibilities

• Lead program governance and quality assurance of artifacts and deliverables.
• Oversee portfolio projects and lead project managers to deliver on time and budget.
• Establish RAID, change control, and stakeholder communications.
• Serve as single point of contact for executive communications and relationships.
• Mentor team members and build trusted advisor status with customers.

Skills

Program and project delivery

Data Center/IT infrastructure

Cross-functional leadership

Stakeholder management

Budget & risk management

Executive communication

Job description

Today, every organization needs to be digital, powered by data, running in a multi-cloud world, ready to take on anything. Our Consulting team assesses customer’s strategic, organizational and business challenges and uses in-depth industry knowledge to offer technical solutions that apply to future business environment and operational objectives to help our Dell Technologies customers gain market share and increase efficiency.

Join us to do the best work of your career and make a profound social impact as a Senior Program Manageron our Professional Services team in Norway.

What you’ll achieve

Professional Services organization Technical program manager (PMO) that help organization’s optimize data center design and accelerate time-to-value in their AI transformation, ensuring seamless integration with ROI-driven deployments. Responsible for implementing and consulting on the largest and most strategic AI businesses and Cloud Service Providers globally.

The Senior Program Manager/Principal Consultant working with all of Dell Technologies’ products and services teams, will be accountable for the benefits, vision, and overall delivery of scope of our most complex programs. This requires multi-dimensional thinking in program leadership, while managing to our delivery methodology that creates a program charter, as well as the work breakdown structure, and definition and scoping of Interdependencies across the multiple work streams.

The Senior Program Manager ensures a framework for efficient and effective decision-making and delivery management focused on achieving program goals in a consistent manner, addressing appropriate risks and stakeholder requirements. The candidate must be able to use a data driven approach with transparency when communicating to C-Suite level executives. Creates ownership by ensuring awareness and understanding of the charter, the end-state vision, and the roadmap for moving from the current state to the future state.This role will lead and manage the Program Office on behalf of Dell Technologies for our largest Customers.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

You will:

• Lead the establishment of program governance as well as lead the delivery Quality Assurance to ensure quality artifacts and deliverables.
• Oversee projects in his/her portfolio and lead project managers to ensure projects are delivered on time and within budget and to satisfaction of the customer, Dell Technologies, and our trusted partners.
• Establish and manage RAID, change control, and communication of status to both Customer and Dell Technologies Leadership
• Single point of contact for all executive/management communication for the projects and programs under your leadership to ensure strong and seamless relationships by maintaining communications about the project portfolio and all the initiatives to all the stakeholders: customers, management, sales and delivery personnel.
• Acts as role model, provides feedback and coaching to team members and earns trusted advisor status of our customer, gaining trust, mind, and wallet share.

Essential Requirements

• Mastery of Program and Project Delivery methods
• Successful track record in complex IT services delivery program management (multi-customer, multi-site, multi-project, multi-year).
• Data Center Infrastructure experience, Storage, Server, Networking.
• Demonstrated mastery of operating in complex, matrix environment; experience in managing regionally distributed groups as well as demonstrated ability to work comfortably and effectively with multiple levels of management across many cross-functional teams.
• Internal and external thought leadership.
• Previous experience operating in a global environment as well as self-motivated, hands on approach with an ability to work under pressure and to meet tight deadlines.
• Soloist, Team Player and Leader, Business Problem-Solver, 15+ years of successive growth in leadership of projects, programs, consulting
• Omni-Mode, Omni-Channel Communicator with an uncommon level of grit and determination to achieve the outcome
• Travel during delivery ramps.

Desirable Requirements

• Native language speaker

Who we are:

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.