Service Administrator

Brown and Hurley; Tolga; On-site; NOK 203,000 - 314,000; Full time

Benefits offered by this job

Relocation bonus

Job summary

The Brown and Hurley Group in Tolga is seeking an administrative/parts service support role to coordinate bookings, process job documentation and liaise with customers. The role emphasizes organization, accuracy, and teamwork within a fast-paced workshop environment.

You will assist in parts ordering, stock coordination, invoicing, and general office tasks, with opportunities for career advancement and a competitive hourly rate.

Qualifications

• Previous experience in an administrative, parts or service role.
• Strong organisational and time management skills.
• Excellent communication and customer service abilities.
• Good computer skills; experience with workshop management systems is an advantage.

Responsibilities

• Coordinate and schedule service and repair bookings.
• Prepare and process job cards, invoices, and service documentation.
• Liaise with customers regarding service updates, timelines, and quotations.
• Maintain accurate service records and workshop data.
• Assist in parts ordering and inventory coordination.
• Support the workshop team with administrative tasks.
• Support parts administration, invoicing, stock processes, and supplier paperwork.
• Provide general office and branch administration support.

Skills

Organizational skills

Time management

Communication

Customer service

Multitasking

Attention to detail

Workshop software familiarity

Tools

Workshop management system

Job description

Job Category: Parts,The Brown and Hurley Group

Job Description

About Us

Founded in 1946, The Brown and Hurley Group is one of Australia's leading truck and agricultural dealers with 21 locations throughout QLD and Northern NSW. We are a family business specialising in the sale and service of heavy commercial trucks and trailers, and agricultural and construction machinery. The Brown and Hurley Group is the winner of many industry awards and a leading supplier to Australia's Road Transport and Agricultural Industry.

The Brown and Hurley Group are growing fast and want you to be part of our team in Tolga. This role is essential in supporting day-to-day operations, ensuring smooth communication between customers, technicians, and management.

• Coordinate and schedule service and repair bookings
• Prepare and process job cards, invoices, and service documentation
• Liaise with customers regarding service updates, timelines, and quotations
• Maintain accurate service records and workshop data
• Assist in parts ordering and inventory coordination
• Support the workshop team with administrative tasks
• Support parts administration when required, including invoicing, customer enquiries, stock processes, and supplier paperwork
• Provide general office and branch administration support

About you:

• Previous experience in an administrative,parts or service role
• Strong organisational and time management skills
• Excellent communication and customer service abilities
• Good computer skills (experience with workshop management systems is an advantage)
• Ability to work in a fast-paced environment and multitask effectively
• Attention to detail and accuracy in documentation
• Attractive hourly rate + penalty rates
• Leadership training and career advancement through our Future Leaders Program
• Social events and friendly team environment
• Health and wellbeing support programs
• Retail, banking and health insurance discount programs
• $3,500 relocation bonus to help you move

Website: brownandhurley.com.au/careers/

Facebook:
Brown and Hurley - facebook.com/brownandhurley,
Brown and Hurley Agriculture - facebook.com/BrownandHurleyAgriculture

Instagram:
Brown and Hurley - instagram.com/brownandhurley
Brown and Hurley Agriculture - instagram.com/brownandhurleyagriculture

LinkedIn:
linkedin.com/company/the-brown-and-hurley-group-pty-ltd