Senior P&C Operations Specialist

SoftwareONE; Oslo fylke; Hybrid; NOK 850,000 - 1,150,000; Full time

Benefits offered by this job

Naprapath on-site

SATS gym membership

Public transportation subsidy

Insurance & pension

Modern office facilities

Ice hockey sponsorship

Social and wellbeing groups

Job summary

SoftwareOne is expanding its Nordic People & Culture Operations, inviting experienced HR Operations professionals to help build scalable processes across the Nordics.

The role focuses on delivering high-quality HR operations, collaborating with HRBPs, Payroll, HRIS, Finance, IT and global teams to enhance the employee experience. Hybrid work in Oslo offers growth and a chance to shape a modern People function.

Qualifications

• Several years of experience in HR Operations, People Operations or HR Shared Services within a multinational environment.
• Experience supporting employee lifecycle processes in a complex organizational environment.
• Knowledge of HR processes, data management, compliance and service delivery principles.
• Experience with HR technology, preferably Workday; ticketing system experience is an advantage.
• Ability to identify opportunities for process simplification, standardization and automation.
• Understanding employment legislation and HR practices within one or more Nordic countries, with a willingness to build expertise across the wider Nordic region.
• Highly analytical, adaptable and comfortable navigating change and ambiguity while consistently delivering quality.
• Excellent relationship-building and stakeholder collaboration skills.

Responsibilities

• Deliver high-quality end-to-end People & Culture Operations support across the employee lifecycle.
• Resolve employee and manager inquiries through ServiceNow and other service channels.
• Execute People Operations processes in a changing environment while maintaining compliance, data integrity and service quality.
• Build, document, standardize and continuously improve operational processes and knowledge resources across the Nordics.
• Partner with HRBPs, Payroll, HRIS, Finance, IT and global Operations teams to solve operational challenges and deliver integrated People solutions.
• Analyze service trends, recurring issues and operational metrics to identify insights, adapt processes and drive continuous improvement.

Skills

Relationship-building

Stakeholder collaboration

Analytical thinking

Change management

Communication skills

Education

Bachelor's degree in Human Resources or related field

Tools

Workday

Ticketing systems

Job description

Why SoftwareOne?

SoftwareOne is a global software and cloud solutions provider and distributor, powered by around 12,000 people across more than 70 countries. But what really makes us SoftwareOne is our people: curious minds, different perspectives, and talented teams working together to solve real challenges and create meaningful impact. Here, you’ll have the opportunity to grow, explore new possibilities, and build a career that’s uniquely yours, while helping shape what’s next in technology.

The role

• Are you ready to be a founding member of a newly established Nordic team within a global leader in software and cloud solutions?
• Do you enjoy solving complex operational challenges in a fast past environment while helping shape the future of People & Culture Operations across the Nordics?
• Do you want to grow into a trusted subject matter expert while partnering with stakeholders across HR, Payroll, HRIS, Finance and IT?

Location: Oslo, Norway | Reports to: Regional P&C Operations Team Lead | Work Arrangement: Hybrid | Visa Requirements: Valid work permit in Norway | Language Requirements: Fluent English and at least one Scandinavian language | Learn more: softwareone.com

As our new P&C Operations Specialist, you will be one of founding members of our newly established Nordic P&C Operations team, helping shape the future of People & Culture operations across the Nordics within a global software and cloud solutions organization. You will play a key role in delivering high-quality HR operations, driving continuous improvement, and creating scalable processes that enhance the employee and manager experience across the region. Over time, you will have the opportunity to grow into a trusted subject matter expert, contributing to the development of future processes, standards, and ways of working across Nordic People & Culture Operations.

Key Responsibilities

• Deliver high-quality end-to-end People & Culture Operations support across the employee lifecycle, adapting to changing priorities while ensuring a positive employee and manager experience
• Resolve employee and manager inquiries through ServiceNow and other service channels
• Execute People Operations processes in a changing environment while maintaining compliance, data integrity and service quality
• Build, document, standardize and continuously improve operational processes and knowledge resources across the Nordics
• Partner with HRBPs, Payroll, HRIS, Finance, IT and global Operations teams to solve operational challenges and deliver integrated People solutions
• Analyze service trends, recurring issues and operational metrics to identify insights, adapt processes and drive continuous improvement

What we need to see from you

• Several years of experience within HR Operations, People Operations or HR Shared Services within a multinational environment, ideally supporting multiple countries or regions
• Experience supporting employee lifecycle processes in a complex organizational environment
• Knowledge of HR processes, data management, compliance and service delivery principles
• Experience with HR technology, preferably Workday; ticketing system experience is an advantage
• Ability to identify opportunities for process simplification, standardization and automation
• Understanding employment legislation and HR practices within one or more Nordic countries, with a willingness to build expertise across the wider Nordic region
• Highly analytical, adaptable and comfortable navigating change and ambiguity while consistently delivering quality
• Excellent relationship-building and stakeholder collaboration skills
• Bachelor’s degree in Human Resources, Business Administration or a related field

What we offer

• Close support and regular follow-up with your manager, ensuring guidance and direction for your professional development
• On-site naprapath treatment, easily accessible as part of your workday
• Attractive employee discounts, including subsidized SATS gym membership, public transportation, and access to an extensive
• Visma benefits program Comprehensive insurance and pension plans that provide security both now and in the future
• Modern office facilities with a cafeteria, indoor bicycle parking and workshop, locker-equipped changing rooms, shuffleboard, and a dedicated relaxation room
• Proud main sponsor of Vålerenga Ice Hockey, giving employees access to training facilities at Jordal Amfi and company tickets to games throughout the season
• Stay Social, Professional and Active: social groups that organize events throughout the year, promoting wellbeing, learning, activity, and a strong sense of community

We review applications on an ongoing basis, so we encourage you to apply as soon as possible.

Job Function

People & Culture

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.