Scrum Master at Relatech SPA

Relatech SPA; Lom; Hybrid; NOK 486,000 - 594,000; Full time

Benefits offered by this job

Dynamic, fast-growing environment

On-the-job training

Real project impact

Job summary

BTO Research, part of Relatech Group, seeks a proactive Scrum Master to join an international Insurance Transformation Program in Milan. This full-time, hybrid role focuses on delivering agile outcomes across Business and IT teams.

You will facilitate ceremonies, remove impediments, and partner with Product Owners and stakeholders to drive delivery. Fluent English is required; Italian contract terms apply.

Qualifications

• 5+ years of experience as a Scrum Master or equivalent Agile delivery role.
• Experience delivering IT transformation initiatives in complex, international contexts.
• Experience collaborating with both Business and IT stakeholders.
• Strong knowledge of Scrum and Kanban frameworks.
• Experience with Sprint Planning, delivery management, and Agile execution.
• Experience managing risks, dependencies, and impediments.
• Experience in cross-functional, multicultural environments.
• Proficiency with Jira/Confluence and similar tools.

Responsibilities

• Facilitate Agile ceremonies, including Sprint Planning, Daily Stand‑ups, Sprint Reviews, and Retrospectives.
• Promote Agile principles, methodologies, and best practices across teams and stakeholders.
• Support teams in achieving Sprint Goals and improving delivery effectiveness.
• Identify, manage, and remove impediments that may impact team performance and delivery.
• Support Product Owners in backlog refinement, prioritization activities, and sprint preparation.
• Foster collaboration between Business Stakeholders, Product Owners, Business Analysts, and Development Teams.
• Monitor team performance, delivery progress, Agile metrics, and overall sprint execution.
• Drive transparency, accountability, and effective communication within Agile teams.
• Manage risks, dependencies, and blockers, escalating issues when required.
• Support release planning, coordination activities, and delivery management.
• Facilitate workshops and promote continuous learning, feedback, and innovation.

Skills

Agile methodologies

Stakeholder management

Facilitation

Delivery-focused

Cross-functional collaboration

Fluent English

Tools

Jira

Confluence

Job description

This Full time on site position offers great opportunities for career growth.

Who is BTO Research?

BTO Research is a consulting firm, part of the Relatech Group, that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges. Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation. This journey has led us to a team of over 300 professionals across four countries, with numerous projects and the most cutting‑edge knowledge in Project Management, Digital Transformation, Change Management, Cybersecurity and Digital Marketing. We believe in the value of excellence and promote an environment where people can grow together, thanks to the contamination between different skills.

Scrum Master: Your role

We are looking for a proactive and delivery-oriented Scrum Master to join an international Insurance Transformation Program.

Key Responsibilities

• Facilitate Agile ceremonies, including Sprint Planning, Daily Stand‑ups, Sprint Reviews, and Retrospectives, ensuring effective Scrum practices.
• Promote Agile principles, methodologies, and best practices across teams and stakeholders.
• Support teams in achieving Sprint Goals and improving delivery effectiveness.
• Identify, manage, and remove impediments that may impact team performance and delivery.
• Support Product Owners in backlog refinement, prioritization activities, and sprint preparation.
• Foster collaboration between Business Stakeholders, Product Owners, Business Analysts, and Development Teams.
• Monitor team performance, delivery progress, Agile metrics, and overall sprint execution.
• Drive transparency, accountability, and effective communication within Agile teams.
• Manage risks, dependencies, and blockers, escalating issues when required.
• Support release planning, coordination activities, and delivery management.
• Facilitate workshops and promote continuous learning, feedback, and innovation.
• Encourage teams to continuously improve processes, collaboration models, and delivery practices.

Soft Skills

• Proactive, hands‑on, and delivery-focused mindset.
• Strong sense of ownership and accountability.
• Excellent organizational and coordination skills.
• Ability to drive initiatives and challenge existing practices constructively.
• Strong analytical and problem‑solving approach.
• Excellent interpersonal and stakeholder management capabilities.
• Ability to build trust and collaboration across different teams.
• Results‑oriented approach with a strong focus on value delivery.

Ideal Profile

The ideal candidate is a trusted Agile partner who can drive collaboration, remove obstacles, support delivery execution, and create alignment between Business and IT stakeholders in a complex international insurance transformation environment.

Requirements

• 5+ years of experience as a Scrum Master, Agile Delivery Lead, Agile Coach, or similar Agile delivery role.
• Proven experience working in Agile environments within complex organizations.
• Experience supporting cross‑functional teams delivering IT transformation initiatives.
• Strong knowledge of Agile frameworks, principles, and methodologies.
• Experience collaborating with both Business and IT stakeholders.
• Previous experience working in international and multicultural environments.
• Ability to operate effectively in complex transformation programs.
• Strong knowledge of Scrum and Kanban methodologies.
• Experience with Sprint Planning, delivery management, and Agile execution.
• Experience supporting backlog refinement and Product Owner activities.
• Knowledge of Agile metrics, reporting, and delivery tracking.
• Experience in risk, dependency, and impediment management.
• Strong facilitation and workshop management skills.
• Ability to manage conflicts and facilitate constructive discussions.
• Strong stakeholder engagement and communication skills.
• Experience with Agile collaboration tools such as Jira, Confluence, and similar platforms.

Preferred Experience

• Previous experience in the Insurance industry is highly desirable.
• Experience working on Digital Transformation Programs.
• Experience managing Agile delivery within distributed and international teams.
• Experience supporting Product Owners and Business Analysts.
• Knowledge of Document Management or Input Management initiatives is considered a plus.

English: Fluent (mandatory). German: considered a strong advantage.

Where: Milan/Hybrid and available to travel Contract: Full Time Economics The Gross Annual Salary (RAL) for this position ranges between €45,000 and €55,000, depending on the candidate’s professional experience, skills, and the level of autonomy required for the role. The employment framework will be defined in accordance with the Italian Collective Bargaining Agreement (CCNL) for the Tertiary, Distribution and Services sector.

What We Offer

• A dynamic, young, and fast-growing environment
• Flexible thinking and working approaches
• Hands‑on experience in a stimulating, project‑based context
• Opportunities to learn from industry professionals
• On‑the‑job training (and more)
• The chance to work on real projects with tangible impact
• The chance to work on real projects with tangible impact

Inclusion & Equal Opportunity

We believe in people, diversity, and meritocracy. Our recruitment processes are open to everyone - regardless of gender, ethnicity, orientation, or ability. For us, talent is a matter of energy, not labels. Discover more about us #BTO Explore our world at www.relatech.com