Restaurant Supervisor

Urban Italian Group; Stranden; On-site; NOK 420,000 - 540,000; Full time

Benefits offered by this job

Referral bonus scheme

Shared accommodation

Job summary

Urban Italian Group in Oslo is seeking a Restaurant Supervisor to help lead the floor during service, support the management team and ensure guests and colleagues have a great experience. You will be present in the operation, working with the team to stay organized and focused, even during the busiest services, while coaching colleagues and maintaining high standards of hospitality.

This role offers a path within a fast-growing hospitality group with international career opportunities and a

Qualifications

• Experience in a busy restaurant or hospitality environment.
• Supervised shifts or readiness to take the next step.
• Clear communication and composure under pressure.

Responsibilities

• Support the smooth running of daily restaurant service.
• Lead by example to deliver warm, energetic hospitality.
• Coordinate the floor and priorities during busy services.
• Coach team members and provide constructive feedback.
• Handle guest questions and resolve concerns professionally.
• Support opening, closing, and daily restaurant routines.
• Maintain high standards of service, cleanliness and presentation.

Skills

Hospitality experience

Team leadership

Clear communication

Problem solving

Job description

Dream Big - Join Basta New Basta in Oslo!

About Basta

Basta is more than a restaurant—it's a place where people connect. Inspired by the warmth and spirit of Italy, we bring together great food, genuine hospitality and passionate teams to create memorable experiences for every guest. Whether you're in the kitchen or on the floor, you'll be part of a team that brings energy, personality and pride to everything it does.

Part of Urban Italian Group

Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us.

The Role

As Restaurant Supervisor, you will help lead the floor during service, support the management team and make sure both guests and colleagues have a great experience.

You will be present in the operation, working alongside the team and helping everyone stay organised, confident and focused—even during the busiest services.

What you'll be doing

• Supporting the smooth running of daily restaurant service.
• Leading by example and helping the team deliver warm, energetic hospitality.
• Coordinating the floor and adjusting priorities during busy services.
• Coaching team members and providing clear, constructive feedback.
• Handling guest questions and resolving concerns professionally.
• Supporting opening, closing, cash-handling and daily restaurant routines.
• Maintaining high standards of service, cleanliness and presentation.

You'll thrive in this role if you

• Has experience working in a busy restaurant or hospitality environment.
• Has supervised shifts before or is ready to take the next step.
• Communicates clearly and remains calm under pressure.
• Is confident making decisions and solving problems during service.
• Supports colleagues and contributes to an inclusive team.
• Takes responsibility and leads with energy, trust and respect.
• Is flexible and available to work evenings and weekends.

Our culture and values

We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion and Entrepreneurship, we’re committed to creating a workplace where everyone feels welcome, valued and empowered to grow.

What do we offer?

• Be part of one of Europe’s fastest-growing hospitality groups.
• Build your career across multiple brands and countries.
• Work alongside talented people who genuinely love hospitality.
• International career opportunities.
• Referral bonus scheme.
• Shared accommodation (where applicable).
• Friends for life.

Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.