Resident Experience & Community Engagement Manager

Berkley Care Group; Time; On-site; NOK 258,000 - 367,000; Full time

Benefits offered by this job

Free meals

Long service rewards

Enhanced parental pay

Sick pay

Discounts & perks

Job summary

Berkley Care Group invites applications for the role of Lifestyle & Resident Experience Manager. You will support the Deputy and General Manager to shape resident experiences with care, comfort, joy and dignity, while keeping the home commercially strong and community-respected.

The role emphasizes leading occupancy efforts, events, local partnerships and resident engagement, with a focus on delivering best-in-class experiences and brand promise from the entrance to every space.

Qualifications

• Leadership experience with team motivation and delegation.
• Strong commercial and business development background.
• Proven event marketing and social media capabilities.
• Excellent communication, planning and time management skills.

Responsibilities

• Lead occupancy-related activities and community partnerships.
• Ensure the environment is maintained to a high Berkley Brand standard.
• Develop and deliver a local marketing and engagement plan with partners.
• Oversee the home events team to provide meaningful resident activities.
• Attend resident and family meetings to gather feedback and improve offerings.

Skills

Leadership

People skills

Sales experience

Event marketing

Social media

Planning & budgeting

Communication

Organizational skills

Job description

Berkley Care Group invites applications for the role of Lifestyle & Resident Experience Manager. You will support the Deputy and General Manager to shape resident experiences with care, comfort, joy and dignity, while keeping the home commercially strong and community-respected.

The role emphasizes leading occupancy efforts, events, local partnerships and resident engagement, with a focus on delivering best-in-class experiences and brand promise from the entrance to every space.