Remote Technical Support Specialist – Hazardous Panels

COMFORT SYSTEMS; Tromsø; On-site; NOK 600,000 - 800,000; Full time

Benefits offered by this job

Fully remote role based in Norway

Flexible working hours

Career development opportunities

Exposure to CEAG and GEIS technologies

Inclusive and collaborative culture

Comprehensive employee insurance

Defined contribution pension plan

Job summary

Eaton is seeking a Technical Specialist to manage EX power distribution inquiries and orders for the Nordics, with a focus on Norway. The role is fully remote based in Norway, offering flexible hours and opportunities to work with CEAG and GEIS technologies.

You will provide technical support to hazardous area electrical systems, collaborate with sales and cross-functional teams, and ensure SAP data and orders meet customer requirements. Strong language and project skills are essential.

Qualifications

• Certificate in Electrical engineering or comparable Electrical education.
• 5 years’ relevant work experience

Responsibilities

• Specify and quote offers for EX distribution panels.
• Ensure all enquiries, quotations and orders are conducted in accordance with internal processes and Eaton trade policies.
• Provide technical support to the hazardous area electrical sector for specialist equipment including control and distribution products.
• Support Field Sales with identifying Sales opportunities through pro-active Case Management
• Work in collaboration with key departments within the business such as technical, quality and operations to solve problems and provide customer approved solutions in adequate timescales with regard to both quality and delivery performance.
• Close collaboration with customers to serve their needs and keep them informed about current technologies and product releases.
• Standard report preparation and ensure SAP System and Master data is kept up to date and orders fully reflect the customer requirements regarding delivery and documentation.
• Identify and implement methods to continually improve departmental cycle and quality of output.
• Support other Eaton GEIS departments, like finance, logistics and customer support, when requested

Skills

EX electrical panels

Customer-oriented

Project management

Communication

Multitasking

Norwegian language

English language

SAP

MS Office

CRM system

MS Excel

Education

Electrical engineering certificate

Tools

SAP

MS Office

CRM system

MS Excel

Job description

Eaton is seeking a Technical Specialist to manage EX power distribution inquiries and orders for the Nordics, with a focus on Norway. The role is fully remote based in Norway, offering flexible hours and opportunities to work with CEAG and GEIS technologies.

You will provide technical support to hazardous area electrical systems, collaborate with sales and cross-functional teams, and ensure SAP data and orders meet customer requirements. Strong language and project skills are essential.