Remote Technical Support Specialist – Hazardous Panels

Eaton; Oslo; Remote; NOK 700,000 - 900,000; Full time

Benefits offered by this job

Fully remote

Flexible hours

Career development

Global exposure to CEAG/GEIS

Insurance benefits

Pension plan

Job summary

Eaton in Norway seeks a qualified professional to join our GEIS team as a specialist in EX electrical panels for hazardous environments. You will prepare offers, quote effectively, and ensure orders reflect customer requirements and internal policies.

You will provide technical support to the hazardous area electrical sector, collaborate with technical, quality and operations teams, and help Field Sales identify opportunities through proactive case management.

Qualifications

• Broad understanding of technology within the area of expertise (EX electrical panels for hazardous applications)
• Extensive experience in a customer-oriented job.
• Excellent Project Management, communication, and problem-solving skills.
• Norwegian language skills required, Strong English language skills (oral and written).
• Good computer skills (SAP, MS Office, MS Excel, CRM system)
• Highly effective communication skills
• Well-organized, responsible, and ethical
• A team player with high level of dedication
• Ability to multi-task and prioritize work.

Responsibilities

• Specify and quote offers for EX distribution panels.
• Ensure all enquiries, quotations and orders follow internal processes and Eaton trade policies.
• Provide technical support to the hazardous area electrical sector for specialist equipment including control and distribution products.
• Support Field Sales with identifying Sales opportunities through pro-active Case Management
• Collaborate with technical, quality and operations to solve problems and provide customer approved solutions in adequate timescales
• Maintain close collaboration with customers to keep them informed about current technologies and product releases.
• Prepare standard reports and keep SAP and Master data up to date reflecting customer requirements
• Identify and implement methods to improve departmental cycle and output quality
• Support other Eaton GEIS departments when requested

Skills

Electrical panels

Customer oriented

Project management

Communication

Problem solving

Norwegian language

English language

SAP

MS Office

MS Excel

CRM system

Excellent communication

Well-organized

Team player

Multi-tasking

Education

Certificate in Electrical engineering

Tools

SAP

MS Office

MS Excel

CRM system

Job description

Eaton in Norway seeks a qualified professional to join our GEIS team as a specialist in EX electrical panels for hazardous environments. You will prepare offers, quote effectively, and ensure orders reflect customer requirements and internal policies.

You will provide technical support to the hazardous area electrical sector, collaborate with technical, quality and operations teams, and help Field Sales identify opportunities through proactive case management.