Remote Computer Support Specialist

VitalEssence Spa; Oslo; Remote; NOK 147,000 - 176,000; Full time

Job summary

VitalEssence Spa in Oslo is seeking a Remote Computer Support Specialist to provide technical support and troubleshooting services to clients remotely. This contract position offers a monthly salary of USD 1,500 and requires the ability to work effectively from a home office.

You will handle inquiries, diagnose hardware and software issues, assist with installations, document cases, and collaborate with the team to deliver timely solutions while maintaining high customer satisfaction.

Qualifications

• Must have proven experience as a Computer Support Specialist or similar role.
• Excellent knowledge of Windows and Mac operating systems.
• Strong understanding of computer hardware components and peripherals.
• Familiarity with remote desktop applications such as TeamViewer or AnyDesk.
• Experience in troubleshooting network connectivity issues.
• Good communication skills with the ability to explain technical information simply.
• Customer-oriented attitude with the ability to work under pressure.

Responsibilities

• Respond to client inquiries and provide technical support remotely via phone, email, or chat.
• Troubleshoot hardware, software, and network issues for clients.
• Install and configure computer systems, printers, and peripherals for clients.
• Diagnose and resolve software and hardware issues remotely.
• Provide training to clients on how to use computer systems effectively.
• Keep updated records of client interactions and technical issues using our ticketing system.
• Collaborate with other team members to provide timely solutions to client issues.

Skills

Remote support

Troubleshooting

Customer service

Communication

Tools

TeamViewer

AnyDesk

Windows OS

Mac OS

Job description

Computer Support Specialists vacancy in Oslo Norway

Remote Computer Support Specialist

We are seeking a motivated and experienced Remote Computer Support Specialist to join our team in Oslo. As a Remote Computer Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients remotely. This is a contract position with a salary of $1500 per month.

Responsibilities

• Respond to client inquiries and provide technical support remotely via phone, email, or chat
• Troubleshoot hardware, software, and network issues for clients
• Install and configure computer systems, printers, and other peripherals for clients
• Diagnose and resolve software and hardware issues remotely
• Provide training to clients on how to use computer systems effectively
• Keep updated records of client interactions and technical issues using our ticketing system
• Collaborate with other team members to provide timely solutions to client issues

Requirements

• Proven experience as a Computer Support Specialist or similar role
• Excellent knowledge of Windows and Mac operating systems
• Strong understanding of computer hardware components and peripherals
• Familiarity with remote desktop applications such as TeamViewer or AnyDesk
• Experience in troubleshooting network connectivity issues
• Good communication skills with the ability to explain technical information in simple terms
• Customer-oriented attitude with the ability to work well under pressure

Preference will be given to candidates who have previous experience working remotely. This is a contract position without accommodation provided, so candidates must have their own suitable workspace with a reliable internet connection.

If you are passionate about technology and enjoy helping others solve their technical problems remotely, then we would love to hear from you.