Computer Support Specialist

VitalEssence Spa; Oslo; On-site; NOK 147,000 - 176,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

VitalEssence Spa is seeking a knowledgeable Computer Support Specialist to join our Os, Norway team. You will provide technical assistance and support to clients both remotely and on-site, troubleshooting hardware, software, and networks while training users to efficiently use systems and applications.

The ideal candidate has a Bachelor's degree in IT or a related field, proven experience, and strong problem-solving and communication abilities. Accommodation is provided.

Qualifications

• Bachelor's degree in Information Technology or relevant field.
• Proven work experience as a computer support specialist or similar role.
• Strong knowledge of computer systems (hardware, software, networks).
• Familiarity with Windows and Mac operating systems.
• Experience with remote desktop applications.
• Excellent problem-solving skills with the ability to think creatively.
• Outstanding communication skills with the ability to explain technical concepts to non-technical individuals.
• Exceptional customer service abilities.

Responsibilities

• Provide technical support to clients via phone, email, or in person
• Troubleshoot hardware, software, and network issues
• Install and configure computer systems, peripherals, and software
• Train clients on how to effectively use computer systems and software
• Maintain accurate records of technical issues and resolutions
• Collaborate with other team members to resolve complex technical problems
• Stay up-to-date with the latest technology trends and advancements

Skills

Customer service

Problem-solving

Communication skills

Training skills

Team collaboration

Education

Bachelor's degree in Information Technology or relevant field

Tools

Remote Desktop Applications

Job description

Computer Support Specialists vacancy in Os Norway

Computer Support Specialist

We are seeking a knowledgeable and skilled Computer Support Specialist to join our team in Os, Norway. As a computer support specialist, you will be responsible for providing technical assistance and support to our clients, both remotely and on-site. This includes troubleshooting hardware, software, and network issues, as well as providing training and guidance to users. The ideal candidate will have a strong understanding of computer systems and networks, excellent problem-solving skills, and exceptional customer service abilities.

Responsibilities

• Provide technical support to clients via phone, email, or in person
• Troubleshoot hardware, software, and network issues
• Install and configure computer systems, peripherals, and software
• Train clients on how to effectively use computer systems and software
• Maintain accurate records of technical issues and resolutions
• Collaborate with other team members to resolve complex technical problems
• Stay up-to-date with the latest technology trends and advancements

Requirements

• Bachelor's degree in Information Technology or relevant field preferred
• Proven work experience as a computer support specialist or similar role
• Strong knowledge of computer systems (hardware, software, networks)
• Familiarity with Windows and Mac operating systems
• Experience with remote desktop applications
• Excellent problem-solving skills with the ability to think creatively
• Outstanding communication skills with the ability to explain technical concepts to non-technical individuals
• Exceptional customer service abilities

Salary: 1500$

Location: Os, Norway (accommodation provided)

Employment Type: Full-time

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