Entry-Level IT Support Specialist

WealthGuard USA; Oslo; On-site; NOK 147,000 - 176,000; Full time

Job summary

WealthGuard USA is seeking an Entry-Level IT Support Specialist in Oslo, Norway. This contract role involves providing technical support, diagnosing issues, and assisting with hardware and software configurations to meet client needs.

The position emphasizes excellent communication, problem-solving, and a willingness to learn. Prior experience isn’t required, as training is offered to the right candidate.

Qualifications

• Entry-level IT support role; no prior experience required.
• Willing to train the right candidate.
• Knowledge of basic computer hardware and software is beneficial.
• Strong communication and problem-solving skills.
• Ability to work independently as well as part of a team.

Responsibilities

• Provide technical support for computer systems and software.
• Diagnose hardware and software issues.
• Install new equipment and configure software.
• Maintain accurate records of all support activities.
• Communicate effectively with clients to troubleshoot issues.
• Identify root causes of technical problems and find solutions.

Skills

Tech interest

Communication

Problem solving

Independence

Teamwork

Education

CS-related degree (preferred)

Job description

Computer Support Specialists vacancy in Oslo Norway

Entry-Level IT Support Specialist

In this entry-level position, you will provide technical support and troubleshooting for computer systems and software. Your responsibilities will include diagnosing and resolving hardware and software issues, installing and configuring new equipment, and maintaining accurate records of all support activities. You will work closely with clients to provide excellent customer service and ensure their technology needs are met. This is a contract position located in Oslo, Norway with a salary of 1500$ per month.

To be successful in this role, you should have a strong interest in technology and a willingness to learn. A degree in computer science or related field is preferred but not required. Previous experience in IT support is not necessary as we are willing to train the right candidate. However, knowledge of basic computer hardware and software is beneficial.

As an Entry-Level IT Support Specialist, you must have excellent communication skills, both written and verbal. You will be interacting with clients daily to troubleshoot issues and provide solutions so strong interpersonal skills are a must. You should also possess strong problem-solving abilities as you will be responsible for identifying the root causes of technical issues and finding effective solutions.

Responsibilities:

• Provide technical support for computer systems and software
• Diagnose hardware and software issues
• Install new equipment and configure software
• Maintain accurate records of all support activities
• Communicate effectively with clients to troubleshoot issues
• Identify root causes of technical problems and find solutions

Requirements:

• Strong interest in technology
• Degree in computer science or related field preferred but not required
• Knowledge of basic computer hardware and software is beneficial
• Excellent communication skills (written and verbal)
• Strong problem-solving abilities
• Ability to work independently as well as part of a team