Operator, Service Center

Wärtsilä Norway AS; Rubbestadneset; On-site; NOK 320,000 - 460,000; Full time

Job summary

Wärtsilä Norway AS is seeking an Operator Service Center/Receptionist to strengthen our Real Estate and Facility team. Based at our offices in Rubbestadneset, Bømlo, and Heiane, Stord, you will deliver high-quality reception, switchboard, security, mail, and procurement support with a focus on cost efficiency and sustainability.

You will collaborate across legal entities in Norway, monitor access control and fire safety, and contribute to a service-oriented culture.

Qualifications

• Fluency in Norwegian and English is required.
• Experience in a service-related role.
• Familiarity with administrative tools.
• Interest in facility management, cost control and sustainability reporting.

Responsibilities

• Provide first-class hospitality and operate the switchboard for Wärtsilä’s Norwegian entities.
• Support security, access control, mail, administration, facilities and procurement.
• Monitor premises for fire safety and evacuation readiness.
• Coordinate cost efficiency and sustainability reporting through the service center.
• Collaborate with Real Estate and Facility team across two locations.
• Develop and improve the service center over time.

Skills

Norwegian & English fluency

Service-oriented mindset

Proactive and responsible

Cost awareness & sustainability focus

Tools

Microsoft Office 365

Job description

Provide reception, switchboard, security, access control, mail, administration, facility, and procurement services at two company locations.

• Fluency in Norwegian and English, both spoken and written
• Solid experience with Microsoft Office 365
• Experience in a service-related role and familiarity with administrative tools
• Knowledge of or interest in facility management, cost control, and sustainability reporting

We are looking for an Operator, Service Center/Receptionist

We are always on the lookout for a talent with a growth mindset – are you the one?

We are looking for an Operator Service Center/Receptionist to strengthen our team in the Real Estate and Facility department. The role supports our business lines by providing high-quality reception, switchboard, security, access control, mail, administration, facility, and procurement services with a focus on cost efficiency and sustainability. This is a permanent, full-time position based at our offices in Rubbestadneset, Bømlo, and Heiane, Stord.

Your role and responsibilities

As an Operator Service Center/Receptionist, you will provide first-class hospitality at our two locations, operate the switchboard for Wärtsilä’s legal entities and locations in Norway, and support security, access control, mail, administration, facilities, and procurement. You will be part of an engaged Real Estate and Facility team with diverse expertise. The role also offers opportunities to develop and improve our service center.

Your work will focus on these responsibilities:

Operate the switchboard for all Wärtsilä legal entities and locations in Norway.

Handle internal and external mail.

Manage security services, including the ISPS areas at Rubbestadneset.

Monitor premises for fire safety and evacuation readiness.

Manage access control systems.

Support administration, facilities, and procurement, with a focus on cost efficiency and sustainability reporting.

To be able to succeed in the position, we expect you to have:

A proactive, self-driven approach and willingness to take responsibility.

A service-minded and energetic presence.

Fluency in Norwegian and English, both spoken and written.

Solid experience with Microsoft Office 365.

Experience in a service-related role and familiarity with administrative tools.

Knowledge of or interest in facility management, cost control, and sustainability reporting.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth, and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we makesure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team, and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

For further questions, please reach out to Sigbjørn Næsse, Real Estate Manager Scandinavia, through email: [e-mail] with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Welcome to join us in shaping the decarbonisation of marine and energy!

Wärtsilä is an innovative technology company and a global leader in theEnergy market. For more than 190 years, we've been building what's next, helping our customers and society navigate the transition toward a decarbonized and sustainable future. Every day, Wärtsilians around the world put their hearts and minds into turning our purpose, enabling sustainable societies through innovation in technology and services, into reality.

As our business continues to grow, we're looking for forward-thinking talent who want to make an impact while building a long-term future. At Wärtsilä, you can build a career, not just a role, with opportunities to learn, grow, and contribute to work that matters. Join a company with a strong foundation, an exciting future, and a career path built to last. Want to join the ride?