Online Support Specialist - Flexible Hours, Visa Sponsorship

InstaCreative India; Oslo; On-site; NOK 106,088 - 127,073; Full time

Benefits offered by this job

Competitive salary

Flexible working hours

Career growth opportunities

Free visa sponsorship for non-EU citizens

Complimentary flight ticket for relocation

Job summary

InstaCreative India is looking for an Online Consultant to join their team in Oslo. You will provide customer support through chat, email, and social media, ensuring satisfaction and retention by addressing inquiries effectively.

The ideal candidate will have at least 2 years of experience in customer service, strong communication skills, and proficiency in online tools. This full-time role offers a competitive salary, flexible working hours, and career growth opportunities.

Qualifications

• 2+ years of experience in a customer service or consulting role.
• Ability to work effectively under pressure.
• Fluent in English; additional languages are a plus.

Responsibilities

• Responding to customer inquiries in a timely manner.
• Providing accurate product information and recommendations.
• Assisting customers with technical issues.
• Maintaining accurate records of customer interactions.
• Collaborating with team members to improve customer experience.

Skills

Excellent communication skills

Proficiency in online communication tools

Strong problem-solving abilities

Attention to detail

Multitasking

Education

Bachelor's degree or equivalent experience

Job description

InstaCreative India is looking for an Online Consultant to join their team in Oslo. You will provide customer support through chat, email, and social media, ensuring satisfaction and retention by addressing inquiries effectively.

The ideal candidate will have at least 2 years of experience in customer service, strong communication skills, and proficiency in online tools. This full-time role offers a competitive salary, flexible working hours, and career growth opportunities.