Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support)

ITproposal; Oslo; Hybrid; NOK 827,000 - 1,378,000; Full time

Job summary

ITproposal is seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support across enterprise infrastructure in Norway on a freelance on-call basis.

The role requires CCNA certification, strong Nutanix expertise (AOS, AHV, Prism), and excellent written and spoken English for global collaboration.

You will diagnose, repair, and maintain hardware, virtualization, and network components, coordinating with regional teams to minimize downtime.

Qualifications

• CCNA certification is mandatory.
• Fluent English (spoken and written).

Responsibilities

• Provide onsite and remote Break & Fix support for networking and infrastructure incidents.
• Deploy, configure, and manage Nutanix environments (AOS, AHV, Prism).
• Perform system upgrades, patching, and lifecycle management.
• Troubleshoot hardware, software, virtualization, and network issues.
• Diagnose network connectivity involving TCP/IP, VLANs, DNS, DHCP.
• Implement and support backup and disaster recovery solutions.
• Respond to incidents within agreed response times.
• Collaborate with global/regional teams on infra and cloud projects.
• Maintain accurate documentation and incident reports.

Skills

Nutanix (AOS/AHV/Prism)

VMware/Hyper-V

Networking fundamentals

Break & Fix support

Scripting: PowerShell/Python

CCNA

English fluent

Job description

About the job Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support)

Location: Norway

Employment Type: Freelance (On-Call Basis)

Priority: Low

Requirements: ID/ Passport/ valid work permit and CCNA Certification

Cities To Be Covered

• Ålesund
• Asker
• Bergen
• Bjørkelangen
• Blaker
• Braskereidfoss
• Drammen
• Drøbak
• Duken
• Fornebu
• Frogner
• Fyllingsdalen
• Førde
• Geithus
• Gol
• Grimstad
• Hagan
• Halden
• Hokksund
• Honningsvåg
• Isdalstø
• Jørpeland
• Kjeller
• Kløfta
• Kokstad
• Kristiansand S
• Krokstadelva
• Kyrksæterøra
• Larvik
• Leirsund
• Lillehammer
• Lillestrøm
• Lørenskog
• Moelv
• Molde
• Oslo
• Paradis
• Rennesøy
• Sandnes
• Sarpsborg
• Slemmestad
• Stavanger
• Steinberg
• Storebø
• Strømmen
• Tønsberg
• Trollåsen
• Tromsø
• Tynset
• Tyssedal
• Ulsteinvik
• Vennesla
• Veste Vinnesvåg
• Vestre Vinnesvåg
• Vikersund
• Vågå
• Ålgård
• Åsgreina
• Øvrebø

Role Overview

We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments. This freelance, on-call role requires a highly skilled professional who can diagnose, troubleshoot, and resolve hardware, network, and infrastructure-related incidents efficiently while maintaining a high level of customer service and professionalism.

The ideal candidate will possess strong technical expertise in Nutanix and networking technologies, hold a valid CCNA certification, and demonstrate excellent communication skills with fluent English proficiency.

Key Responsibilities

• Provide onsite and remote Break & Fix support for networking and infrastructure-related incidents.
• Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).
• Perform system upgrades, patching, and lifecycle management activities.
• Troubleshoot and resolve hardware, software, virtualization, and network issues.
• Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies.
• Implement and support backup and disaster recovery solutions.
• Respond to critical incidents and service requests within agreed response times.
• Collaborate with global and regional teams on infrastructure and cloud-related projects.
• Maintain accurate technical documentation, incident reports, and service records.
• Ensure professional interaction with end users, stakeholders, and customers at all times.

Required Skills & Experience

• Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering.
• Strong hands-on experience with the Nutanix ecosystem (AOS, AHV, Prism).
• Experience supporting VMware and/or Hyper-V environments.
• Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching.
• Proven experience providing Break & Fix support in enterprise environments.
• Ability to diagnose and resolve complex infrastructure and networking issues.
• Experience with backup and disaster recovery solutions.
• Scripting experience with PowerShell and/or Python is advantageous.

Mandatory Requirements

• Valid CCNA Certification (Cisco Certified Network Associate).
• Fluent English & Local communication skills (spoken and written).

Preferred Qualifications

• Nutanix Certification (NCP or higher).
• Experience with cloud platforms such as AWS, Azure, or GCP.

Soft Skills

• Strong professionalism and customer-facing skills.
• Ability to remain calm and effective during critical incidents.
• Proactive problem-solving mindset.
• Strong organizational and time-management skills.
• Ability to work collaboratively within distributed teams.
• Commitment to delivering high-quality technical support and customer satisfaction.