Norwegian-speaking Customer Support - Move to Sofia, Bulgaria

Next Job Abroad; Tromsø; On-site; NOK 145,000 - 217,000; Full time

Benefits offered by this job

Relocation support

Paid training

Health insurance

Career opportunities

International environment

Job summary

Next Job Abroad in Sofia is seeking a Norwegian-speaking customer support agent to help customers via phone, email and chat. You will receive full on-the-job training and learn to resolve issues using our CRM and knowledge base.

The role offers relocation support, paid training, and an international working environment with growth opportunities in tech and customer experience.

Qualifications

• Fluent Norwegian language required.
• Good English communication.
• Previous customer support or tech experience is welcome but not required.
• Willing to relocate to Sofia.

Responsibilities

• Assist customers with questions and technical issues.
• Troubleshoot and provide solutions.
• Use CRM and ticketing systems to document interactions.
• Follow established support processes and guidelines.
• Build knowledge of digital products and services.
• Strive for high customer satisfaction and quality targets.

Skills

Norwegian fluency

English proficiency

Customer-focused mindset

Learns quickly

Tools

CRM systems

Ticketing systems

Job description

Ready to take your Norwegian skills abroad?

Move to Sofia and join an international customer support team working with products and services from the world’s biggest search engine.

No tech background? No problem. You’ll receive full training and learn everything you need on the job.

Live & Work in Sofia

Sofia gives you the best of both worlds: a lively European capital with restaurants, nightlife and an international community – with mountains and nature just outside the city.

You can also expect:

• Lower living costs than in most Nordic countries
• Affordable rent, restaurants and everyday expenses
• Hot summers and proper snowy winters
• Easy access to hiking, skiing and weekend trips
• A flat 10% personal income tax

The Job

You’ll help customers get the most out of digital products and services, supporting them through phone, email and chat.

Your tasks include:

• Helping customers with questions and technical issues
• Troubleshooting and finding the right solution
• Working with CRM and ticketing systems
• Following established processes and support guidelines
• Building knowledge of digital products and technology
• Working towards customer satisfaction and quality targets

You’ll gain hands-on experience in customer support, troubleshooting, CRM systems and digital products – useful skills for a future career in tech, customer experience or international business.

You:

• Speak Norwegian fluently
• Have good English skills
• Enjoy helping and communicating with people
• Are comfortable learning new systems and technology
• Are solution-oriented and curious
• Want to live and work abroad

Previous customer service or tech experience is welcome, but not required.

Our client offers:

• Financial relocation support
• Fully paid training
• Competitive salary
• Additional health insurance
• 50+ employee benefits and services to choose from
• International working environment
• Continuous training and development
• Career opportunities within an international company

Start Your Next Chapter in Bulgaria

You don’t need years of experience or a technical background.

Bring your Norwegian, your curiosity and your willingness to learn – the training and relocation support are already waiting for you in Sofia.