Norwegian-Speaking Support Agent — Live in Athens

Savior Artigos Texteis Lda; Oslo fylke; Hybrid; NOK 210.000 - 303.000; Vollzeit

Benefits dieser Stelle

Relocation package

Training from home

Work from home

International environment

Zusammenfassung

Savior Artigos Texteis Lda in Athens is seeking a Norwegian-speaking Customer Experience Associate to support a leading streaming platform. You will assist customers with accounts, billing and technical questions while living in a sunny European city.

No prior experience required. You will receive paid training, a nesting period, and a relocation package, with work-from-home options once settled, joining an international, multicultural team.

Qualifikationen

• Native or C1/C2 level Norwegian, written and spoken.
• B2 level English or higher.
• Strong PC skills with confidence using different software applications.
• Typing speed of at least 25 words per minute.
• Excellent communication and multitasking skills.
• Eligible to work in the EU with valid work permit.

Aufgaben

• Support Norwegian-speaking customers by phone, chat and email.
• Resolve billing and account questions, including sign-up and payment methods.
• Troubleshoot technical issues such as connectivity and app errors.
• Assist customers considering cancelling and help retain subscriptions.
• Coordinate with English-speaking internal teams on complex cases.
• Deliver professional service to maintain high customer satisfaction.

Kenntnisse

Native Norwegian

English proficiency

Communication skills

Typing speed 25 wpm

Jobbeschreibung

Savior Artigos Texteis Lda in Athens is seeking a Norwegian-speaking Customer Experience Associate to support a leading streaming platform. You will assist customers with accounts, billing and technical questions while living in a sunny European city.

No prior experience required. You will receive paid training, a nesting period, and a relocation package, with work-from-home options once settled, joining an international, multicultural team.