Norwegian-speaking Customer Support Agent in Málaga, Spain

Next Job Abroad; Oslo; Hybrid; NOK 306,000 - 459,000; Full time

Benefits offered by this job

Competitive salary with performance bonuses

Hybrid work setup

Assistance with NIE number

Stable role in growth company

Job summary

A recruitment agency is seeking a customer support representative based in Malaga. The ideal candidate is fluent in Norwegian and has experience in customer service. Responsibilities include assisting customers with tech issues and guiding them through setups. The position offers a competitive salary with performance bonuses and a hybrid work environment. If you enjoy helping others and want to be part of a growing company, apply today.

Qualifications

• Fluent in Norwegian both written and spoken is a must.
• A good level of English is required for internal communication.
• At least 1 year of experience in customer service or support is expected.
• Based in Malaga or very close, ready to work from there.

Responsibilities

• Help customers with product onboarding and troubleshooting tech issues.
• Guide users through software and hardware setups.
• Document cases and maintain structure in case management.
• Document cases and keep records structured.

Skills

Fluent in Norwegian (written & spoken)

Good level of English

Customer service experience

Comfortable with tech

Job description

Already living in Malaga and ready for something new?

We're hiring for our client, a fast-growing company working with tech and e-commerce brands & they're looking for someone who's not just "good with customers"... but who actually cares.

Responsibilities

• Help customers with everything from product onboarding to troubleshooting tech issues
• Guide users through software, hardware & IoT setups
• Solve tricky cases
• Communicate via phone & email (mostly inbound)
• Document cases and keep things structured

You’ll be happy in this role if you:

• Actually enjoy helping people
• Can stay calm when things get messy
• Like figuring things out
• Prefer a smaller, close-knit team over a huge corporate setup
• Want stability

Requirements

• Fluent in Norwegian (written & spoken)
• Good level of English (internal language)
• Around 1+ year experience in customer service/support
• Already based in Malaga (or very close)
• Comfortable with tech (you don't need to be an expert, but not afraid of it either)

Benefits

• Competitive salary + possibility to earn monthly performance bonuses
• Hybrid setup
• Help with NIE number if needed
• A stable role in a growing company