Medical Assistant, Certified - Orthopedics

Orlando Health Bayfront Hospital; Time; On-site; NOK 302,000 - 397,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF

Health insurance

Retirement match

PTO

Parental leave

Flexible leave

Adoption assistance

Backup care

Pet insurance

Job summary

Orlando Health Jewett Orthopedic Institute in Zephyrhills, FL is seeking a Medical Assistant for a full-time role in an ambulatory care setting. Responsibilities include data gathering, patient preparation, and assisting physicians during examinations and procedures.

Committed to professional growth with benefits like tuition reimbursement and PSLF, plus comprehensive health, retirement, and leave options.

Qualifications

• High school graduate or equivalent required.
• Completion of Medical Assistant training from an approved technical school (or verifiable work experience in patient care) required.
• Maintains current American Heart Association BLS Healthcare Provider Certification.
• Certification options: CCMA, CMA, CMAC, NCMA, NRCMA, NRCAMA, RMA (AMT, ARMA, NAHP).

Responsibilities

• Gathers patient data through interviews and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Documents treatments, procedures, and patient education per policy.
• Schedules tests and communicates with patients for follow-up.

Skills

Communication with patients

Team collaboration

Gathers patient data

Preparation for examination

Documentation of care

Education

High school graduate or equivalent

Medical Assistant training from approved technical school

Job description

Position Summary

Orlando Health Jewett Orthopedic Institute

West Region

Job Title: Medical Assistant

Status: Full Time - Monday - Friday 8:00 AM to 5:00 PM

Department: Othopedics

Location: Zephyrhills, FL

Position Summary Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting.

Why is Orlando Health your best place to work?

Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

Financial & Retirement – Up to 5% employer match on retirement contributions.

Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.

Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Qualifications

Education/Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required

Licensure/Certification

Maintains current American Heart Association BLS Healthcare Provider Certification -and- If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire-

• Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com)
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (www.amcaexams.com)
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)
• Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org)

Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case‑by‑case basis

Essential Functions

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Supports and demonstrate effective and professional communication with patients and family members
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interviews and observation.
• Assist patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Documents, treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Assist the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under the direction of a provider
• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Must be able to demonstrate the knowledge and skills necessary to provide care and can assess data appropriate to the age‑specific needs of the patients on his or her assigned department and/or unit.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of medical/legal issues, patient rights and compliance with regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients.

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.