Front Office Assistant - DHI / Zephyrhills

Florida Medical Clinic; Time; On-site; NOK 340,000 - 453,000; Full time

Benefits offered by this job

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Well-being programs

Retirement match program

Paid parental leave

Job summary

Florida Medical Clinic is seeking a Medical Assistant to support ambulatory/physician office operations, including patient registration, phone coverage, and appointment scheduling. You will work under supervision across multiple managers to ensure smooth front-office workflow.

The role requires strong organization, attention to detail, and at least two years of medical office experience. A high school diploma and basic ICD/CPT knowledge are essential for success.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to demonstrate competent use of a practice management system.
• Knowledge of ICD & CPT codes.
• Two years’ experience in a medical office environment.

Responsibilities

• Adheres and assures compliance with Orlando Health policies and department procedures.
• Handle multiple tasks, answer calls, file lab reports and medical records per policy.
• Perform word processing and spreadsheet data entry.
• Perform charge entry and cash handling.
• Serve as liaison between physician, patient and insurance for referrals/authorizations.
• Maintain punctual attendance and compliance with applicable policies.
• Support office billing service and keep a clean, safe office.

Skills

Typing speed 30 wpm

Knowledge of ICD & CPT

Education

High School diploma or equivalent

Job description

Position Summary

Orlando Health Digestive Health Insitute

Job Title: Medical Assistant

Schedule Hours: Monday - Thursday 8:00am - 5:00pm & Friday 7:00am - 12pm

Department: GI

Location: 38135 Market Square Drive ZH

Position Summary

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Why is Florida Medical Clinic Orlando Health your best place to work?

Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

Financial & Retirement – Up to 5% employer match on retirement contributions.

Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.

Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities

What You Will Do

• Adheres and assures cmpliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Qualifications

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

updated: 10/09/2026