MAC Counter Manager - Lead Team & Drive In-Store Excellence

The Estee Lauder Companies Inc.; Bergen; Sur place; NOK 280 000 - 360 000; Temps partiel

Avantages offerts par ce poste

Discounts on products

Training and development

Career mobility

Résumé du poste

Estée Lauder Companies in Bergen is seeking a Counter Manager to lead the MAC counter and drive sales while delivering an inspiring, personalized in-store experience.

You will manage a team of Make-up Artists, recruit and develop talent, monitor KPI results, and plan events aligned with product launches and key shopping moments.

This part-time role (130 hours/month) reports to a Brand Activation Artist and is based in Bergen, with a potential start date of January 1, 2027.

Qualifications

• You are qualified with a high school diploma or a make-up school certificate.
• +3 years of retail sales experience with management responsibilities.
• Demonstrated ability to meet/exceed sales targets and deliver excellent customer experience.
• Strong communication, organisation, delegation and time management skills.
• Proficient in a Nordic language and English (spoken and written).
• Proficient in Microsoft Office and POS systems.
• Willing to work retail hours including days, nights, weekends and events.
• Familiar with social media platforms such as TikTok and Instagram.

Responsabilités

• Maintain outstanding customer service in a positive, inspiring atmosphere.
• Track sales, monitor KPI results, and communicate business outcomes.
• Create action plans to generate incremental sales.
• Maintain and monitor inventory levels.
• Plan events aligned with product launches and key shopping moments.
• Optimize store schedules for peak hours.
• Ensure excellent visual merchandising and hygiene standards.
• Lead recruitment and develop the team in selling techniques and product knowledge.
• Provide ongoing feedback and address performance issues constructively.

Connaissances

Retail sales

Management

KPI awareness

Customer experience

Communication

Organization

Delegation

Time management

Nordic language

English

POS experience

Social media familiarity

Formation

High school diploma

Make-up school certificate

Outils

Microsoft Office

POS systems

Description du poste

Estée Lauder Companies in Bergen is seeking a Counter Manager to lead the MAC counter and drive sales while delivering an inspiring, personalized in-store experience.

You will manage a team of Make-up Artists, recruit and develop talent, monitor KPI results, and plan events aligned with product launches and key shopping moments.

This part-time role (130 hours/month) reports to a Brand Activation Artist and is based in Bergen, with a potential start date of January 1, 2027.