Key Account Manager

Vitec Autosystemer AS; Oslo fylke; Hybrid; NOK 900,000 - 1,100,000; Full time

Benefits offered by this job

Flexible hybrid working arrangements

Permanent employment

Nordic team collaboration

Job summary

Vitec Autosystemer AS in Norway is seeking a Key Account Manager to own and develop an established customer base of workshops and distributors. You will drive renewals, upsell opportunities, and ensure customers derive lasting value from our software solutions across Norway.

You will be the sole commercial role in the Norwegian organization, with high autonomy and influence on business and product development, working with support, product, and delivery teams.

Qualifications

• Experience managing and developing existing customer relationships.
• Background in B2B sales to small or medium-sized businesses.
• Experience selling software, SaaS, ERP solutions, or other business-critical systems.
• Ability to conduct customer presentations and needs analyses independently.
• Structured way of working and experience managing a large customer portfolio.
• Fluency in Norwegian, both spoken and written, and good command of English.

Responsibilities

• Manage and develop an established customer portfolio in Norway.
• Lead customer meetings, product demonstrations, and workshops.
• Drive renewals, upselling activities, and customer satisfaction.
• Identify customer needs and translate them into business opportunities.
• Contribute market and customer insights to product development.
• Provide customer and commercial perspectives to guide the adaptation and development of our solutions for the Norwegian market.

Skills

Customer relationships

B2B sales

Software sales

Presentations

Portfolio management

Norwegian language

English language

Job description

At Vitec Autosystemer, you will play a key role in our continued growth in Norway. You will be the commercial link between our customers, the Norwegian organization, and our product teams, with a significant opportunity to influence both the business and the development of our solutions.

If you thrive in a role with a high degree of autonomy and want to make a real impact in a company where your ideas can be turned into reality, this is an exciting opportunity.

About the role

As Key Account Manager, you will take commercial ownership of our established customer base of independent workshops, workshop chains, and parts wholesalers across Norway. Your main focus will be to ensure that these customers derive lasting value from our solutions. This is not a traditional new-business role: new deals are welcome when they arise, but they are not the only focus.

You will hold the only commercial role in the Norwegian organization, giving you a high degree of freedom and responsibility, as well as a real opportunity to influence how the business develops. You will work closely with skilled colleagues in support, product development, and delivery, and your line manager is based in Finland.

Examples of responsibilities

• Manage and develop an established customer portfolio in Norway
• Lead customer meetings, product demonstrations, and workshops
• Drive renewals, upselling activities, and customer satisfaction
• Identify customer needs and translate them into business opportunities
• Contribute market and customer insights to product development
• Provide customer and commercial perspectives to guide the adaptation and development of our solutions for the Norwegian market

Who are you?

We believe you enjoy combining commercial thinking with relationship building. You are self-driven, structured, and comfortable taking ownership of your work. At the same time, you are curious about your customers' business and motivated by creating long-term value rather than pursuing short-term wins.

To succeed in this role, we would like you to have:

• Experience managing and developing existing customer relationships
• A background in B2B sales to small or medium-sized businesses
• Experience selling software, SaaS, ERP solutions, or other business-critical systems
• The ability to conduct customer presentations and needs analyses independently
• A structured way of working and experience managing a large customer portfolio
• Fluency in Norwegian, both spoken and written, and a good command of English

It is an advantage if you have experience in:

• The automotive industry or aftermarket sector
• Wholesale or distribution businesses
• Business management systems or workshop management solutions
• Product development or gathering customer requirements

Why Vitec Autosystemer AS?

At Vitec Autosystemer, we combine the best of two worlds. You get the stability and long-term focus of a listed software group while working closely with the business, with streamlined decision-making and significant opportunities to make an impact.

We offer:

• A central role with a high degree of freedom and responsibility
• The opportunity to influence both the business and the product
• A stable and long-term employer
• Flexible hybrid working arrangements
• An engaged Nordic team with extensive expertise
• Permanent employment and competitive terms and conditions

Interested?

We look forward to hearing from you and telling you more about how you can contribute to the continued growth of our business in Norway.

If you have any questions about the position or the recruitment process, please contact Head of Sales, Henri Perttilä via email at [e-mail] or by phone at [phone].

Interviews will be held in Bergen and Oslo in late October or early November.

About Vitec Software Group

Vitec Autosystemer is part of Vitec Software Group, a leading provider of Vertical Software and has its origin and headquarters in Umeå, Sweden. Our products have been developed to meet specific needs within various niche markets in society. The expertise of our employees, combined with our shared corporate culture and business model, enable continuous improvement and innovation. We grow through the successes of our business units, as well as through acquisitions. Everything we do is based on a long-term perspective. Because we are to rely on - today and tomorrow. Vitec has 1,870 employees, is listed on Nasdaq Stockholm and had net sales of SEK 3,633 million in 2025. Read more at vitecsoftware.com.