Hotel Superintendent - Cruise

Wilhelmsen Ship Management; Norway; Híbrido; NOK 900.000 - 1.300.000; Tempo integral

Benefícios oferecidos por esta vaga

Generous annual leave

Pension and insurance packages

Competitive compensation package

Flexible working arrangements

Resumo da vaga

Wilhelmsen Ship Management Norway is seeking a Hotel Superintendent to elevate interior quality across managed vessels. Based in Lysaker, this role combines luxury standards with hands-on leadership, guiding interior maintenance, renewal strategies, and collaboration with global procurement.

You will report to the Hotel Technical Manager and travel 60-80 days annually, driving in-service and drydock refurbishment projects while ensuring compliance with class and flag requirements.

Qualificações

• Minimum 5 years’ experience in cruise ship interior maintenance or luxury hotel facility management.
• Bachelor’s degree in interior design, naval architecture, maritime engineering, facility management, or related training.
• Previous budget responsibility is an advantage.

Responsabilidades

• Define and implement fleet standards for hotel interior maintenance and inspection routines, sharing best practices across vessels.
• Develop and execute the renewal strategy for equipment and furniture.
• Provide expert guidance for planned and unplanned interior repairs and maintenance—ensuring timely solutions that minimize guest impact.
• Work with the global procurement team to select suppliers, establish service contracts, and monitor costs, quality, and performance, including frame agreements.
• Lead in-service and drydock hotel refurbishment projects, including scope and budget development, specification preparation, and project execution—compliant with class and flag requirements.

Conhecimentos

Organizational skills

Collaborative skills

Interpersonal skills

Fluent English

Formação

Bachelor's degree in interior design

Naval architecture

Maritime engineering

Facility management

High standard vocational training

Descrição da vaga

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Join Wilhelmsen Ship Management (WSM) as Hotel Superintendent Location: Lysaker | Type: Full-time, Hybrid If you’re passionate about high standard interior design, elegant spaces, and delivering exceptional guest experiences—and want to work in the luxury segment of the cruise industry, then this role is for you!

About the role:

As our cruise fleet continues to grow, Wilhelmsen Ship Management Norway is strengthening its shoreside team and seeking a Hotel Superintendent to oversee and elevate the interior quality and appearance across our managed vessels. This role demands a refined design eye, strong asset-management capabilities, and a commitment to maintaining the high standards our client is known for. You will report to the Hotel Technical Manager (Cruise Fleet) and work closely with the Hotel Technical Team, Vessel Managers and the Drydock Team. With over 11,000 seafarers and 500+ shore-based employees worldwide, Wilhelmsen Ship Management is one of the world’s largest third-party ship managers, handling a diverse portfolio of nearly 250 vessels.

About the department:

We are an international and particularly dynamic team, with a wide range and valuable mix of expertise and experience, all focusing on our client’s overall satisfaction, and quality of service being delivered. The position will be located at Lysaker close to Oslo, Norway - which provide one of the best work/life balance, in an environment of what large Cities can offer, and a unique and direct access to white winter ski and sea!

Required experience and skills:

• Minimum 5 years’ experience in cruise ship interior maintenance or construction, luxury hotel facility management.
• Bachelor’s degree in interior design, naval architecture, maritime engineering, facility management, high standard vocational training.
• Previous budget responsibility is an advantage.
• Strong organizational, collaborative, and interpersonal skills.
• Fluent English, both written and spoken.

What you will be doing:

• Define and implement fleet standards for hotel interior maintenance and inspection routines, sharing best practices across vessels.
• Develop and execute the renewal strategy for equipment and furniture.
• Provide expert guidance for planned and unplanned interior repairs and maintenance—ensuring timely solutions that minimize guest impact.
• Work with our global procurement team to select suppliers, establish service contracts, and monitor costs, quality, and performance, including management of frame agreements.
• Lead in-service and drydock hotel refurbishment projects, including scope and budget development, specification preparation, and project execution—ensuring compliance with class and flag requirements.
• Office-based position (Lysaker, Norway) with estimated 60-80 days traveling.

What We Offer:

A dynamic, international work environment with a strong team culture Professional growth through career development and training opportunities Flexible working arrangements Competitive benefits including:

• Generous annual leave
• Competitive compensation package
• Pension and insurance packages

Application Deadline: 27.11.2026

Contact: Olivia Tye-Reeve, Senior Recruitment Specialist: [e-mail]

#WSM Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.