Hotel Superintendent - Cruise

Wilhelmsen group; Bærum; Hybrid; NOK 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work arrangements

Competitive benefits including pension

Job summary

Wilhelmsen Ship Management (WSM) seeks a Hotel Superintendent to oversee interior quality across our managed cruise vessels. Based in Lysaker, Norway, the role blends design leadership with asset management and guest-space excellence.

Report to the Hotel Technical Manager, work with Vessel Managers and Drydock Team, and travel 60–80 days yearly to support refurbishments and upgrades, ensuring class and flag compliance.

Qualifications

• 5+ years in cruise ship interior maintenance or luxury hotel facility management.
• Strong design eye with asset-management capabilities.
• Excellent organizational and collaboration skills.

Responsibilities

• Define and enforce hotel interior standards across vessels and conduct routine inspections.
• Develop renewal strategy for equipment and furniture.
• Guide planned and unplanned interior repairs ensuring minimal guest impact.
• Collaborate with global procurement to manage suppliers, contracts, costs and performance.
• Lead in-service and drydock refurbishment projects with scope, budget and timelines.

Skills

Cruise ship interior maintenance

Budget management

Interpersonal skills

Fluent English

Education

Bachelor's degree in interior design / naval architecture / maritime engineering / facility management

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join Wilhelmsen Ship Management (WSM) as Hotel Superintendent

Location: Lysaker | Type: Full-time, Hybrid

If you’re passionate about high standard interior design, elegant spaces, and delivering exceptional guest experiences—and want to work in the luxury segment of the cruise industry, then this role is for you!

About the role:

As our cruise fleet continues to grow, Wilhelmsen Ship Management Norway is strengthening its shoreside team and seeking a Hotel Superintendent to oversee and elevate the interior quality and appearance across our managed vessels. This role demands a refined design eye, strong asset-management capabilities, and a commitment to maintaining the high standards our client is known for.

You will report to the Hotel Technical Manager (Cruise Fleet) and work closely with the Hotel Technical Team, Vessel Managers and the Drydock Team. With over 11,000 seafarers and 500+ shore-based employees worldwide, Wilhelmsen Ship Management is one of the world’s largest third-party ship managers, handling a diverse portfolio of nearly 250 vessels.

About the department:

We are an international and particularly dynamic team, with a wide range and valuable mix of expertise and experience, all focusing on our client’s overall satisfaction, and quality of service being delivered.

The position will be located at Lysaker close to Oslo, Norway - which provide one of the best work/life balance, in an environment of what large Cities can offer, and a unique and direct access to white winter ski and sea!

Required experience and skills:

• Minimum 5 years’ experience in cruise ship interior maintenance or construction, luxury hotel facility management.
• Bachelor’s degree in interior design, naval architecture, maritime engineering, facility management, high standard vocational training.
• Previous budget responsibility is an advantage.
• Strong organizational, collaborative, and interpersonal skills.
• Fluent English, both written and spoken

What you will be doing:

In alignment with our client’s business objectives and fleet-wide growth strategy, you will:

• Define and implement fleet standards for hotel interior maintenance and inspection routines, sharing best practices across vessels.
• Develop and execute the renewal strategy for equipment and furniture.
• Provide expert guidance for planned and unplanned interior repairs and maintenance - ensuring timely solutions that minimize guest impact.
• Work with our global procurement team to select suppliers, establish service contracts, and monitor costs, quality, and performance, including management of frame agreements.
• Lead in-service and drydock hotel refurbishment projects, including scope and budget development, specification preparation, and project execution - ensuring compliance with class and flag requirements.
• Office-based position (Lysaker, Norway) with estimated 60-80 days traveling.

What We Offer:

• A dynamic, international work environment with a strong team culture
• Professional growth through career development and training opportunities
• Flexible working arrangements
• Competitive benefits including: Generous annual leaveCompetitive compensation packagePension and insurance packages

Application Deadline: 27.11.2026

Contact: Olivia Tye-Reeve, Senior Recruitment Specialist: [e-mail]

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