Guest Experience Leader | Retail Floor Coach

lululemon; Oslo; On-site; NOK 550,000 - 750,000; Full time

Benefits offered by this job

Competitive base pay

Team-based bonus program

Extended health plans

Paid time off

Savings plans

Employee discounts

Fitness/yoga classes

Parenthood top up

Professional development

Job summary

lululemon is seeking a Key Leader to guide store operations, mentor Educators, and elevate guest experiences on the sales floor in Oslo. You will lead by example, drive omnichannel initiatives, and oversee daily store activities with a focus on luxury service and teamwork.

You will use data to prioritize tasks, coach for performance, and collaborate with teammates to create an inclusive, high-energy environment that reflects lululemon’s values and standards.

Qualifications

• Proven leadership and people management skills.
• Strong focus on guest experience and service excellence.
• Ability to communicate effectively and coach others.

Responsibilities

• Provide salesfloor leadership, plan coverage, and ensure efficient operations.
• Coach team members with feedback, mentoring, and career guidance.
• Recognize performance and document progress to support growth.
• Disseminate product knowledge and company information through appropriate channels.

Skills

Leadership

Guest Experience

Inclusion

Diversity

Collaboration

Communication

Decision Making

Integrity

Education

High school diploma or GED

Bachelor’s degree or equivalent

Job description

lululemon is seeking a Key Leader to guide store operations, mentor Educators, and elevate guest experiences on the sales floor in Oslo. You will lead by example, drive omnichannel initiatives, and oversee daily store activities with a focus on luxury service and teamwork.

You will use data to prioritize tasks, coach for performance, and collaborate with teammates to create an inclusive, high-energy environment that reflects lululemon’s values and standards.