Guest Experience & Facilities Coordinator

Shield; Oslo; On-site; NOK 420,000 - 540,000; Full time

Job summary

Shield AI is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and employees, and to manage front desk operations and day-to-day administrative needs. You will greet guests, handle inquiries, coordinate access and meetings, and support office services.

The role requires 1–3 years in an administrative front desk position, strong communication, and proficiency with Microsoft Office or Google Workspace, in a fast-paced environment.

Qualifications

• 1–3 years of experience in a front desk, receptionist, or administrative role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office or Google Workspace.
• Ability to multitask and prioritise in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Professional demeanour with a customer-service mindset.

Responsibilities

• Greet and assist visitors, ensuring a positive and professional first impression.
• Manage emails and general inquiries, routing as appropriate.
• Coordinate visitor access, badging, and check-in processes.
• Maintain front desk organisation, cleanliness, and readiness at all times.
• Schedule meetings and manage conference room bookings.
• Support office operations including mail distribution, deliveries, and supply inventory.
• Coordinate with vendors and service providers as needed.
• Assist with planning and execution of office events and meetings.
• Partner with Facilities, IT, and Security teams to support workplace needs.
• Maintain accurate records and handle sensitive information with discretion.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Organizational skills

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Google Workspace

Job description

Shield AI is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and employees, and to manage front desk operations and day-to-day administrative needs. You will greet guests, handle inquiries, coordinate access and meetings, and support office services.

The role requires 1–3 years in an administrative front desk position, strong communication, and proficiency with Microsoft Office or Google Workspace, in a fast-paced environment.