Associate Facilities Coordinator (R5453)

Shield; Oslo; On-site; NOK 420,000 - 540,000; Full time

Job summary

Shield AI is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and employees, and to manage front desk operations and day-to-day administrative needs. You will greet guests, handle inquiries, coordinate access and meetings, and support office services.

The role requires 1–3 years in an administrative front desk position, strong communication, and proficiency with Microsoft Office or Google Workspace, in a fast-paced environment.

Qualifications

• 1–3 years of experience in a front desk, receptionist, or administrative role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office or Google Workspace.
• Ability to multitask and prioritise in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Professional demeanour with a customer-service mindset.

Responsibilities

• Greet and assist visitors, ensuring a positive and professional first impression.
• Manage emails and general inquiries, routing as appropriate.
• Coordinate visitor access, badging, and check-in processes.
• Maintain front desk organisation, cleanliness, and readiness at all times.
• Schedule meetings and manage conference room bookings.
• Support office operations including mail distribution, deliveries, and supply inventory.
• Coordinate with vendors and service providers as needed.
• Assist with planning and execution of office events and meetings.
• Partner with Facilities, IT, and Security teams to support workplace needs.
• Maintain accurate records and handle sensitive information with discretion.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Organizational skills

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Google Workspace

Job description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. Thisrole is responsible for managing front desk operations, coordinating officeactivities, and supporting day-to-day administrative and facility needs.

What you'll do:

• Greet and assist visitors, ensuring a positive and professional firstimpression
• Manage emails and general inquiries, routing as appropriate
• Coordinate visitor access, badging, and check-in processes
• Maintain front desk organisation, cleanliness, and readiness at all times
• Schedule meetings and manage conference room bookings
• Support office operations including mail distribution, deliveries, andsupply inventory
• Coordinate with vendors and service providers as needed
• Assist with planning and execution of office events and meetings
• Partner with Facilities, IT, and Security teams to support workplace needs
• Maintain accurate records and handle sensitive information with discretion

Required qualifications:

• Secondary school GCSE or equivalent (Foundation or Bachelor’s degreepreferred)
• 1–3 years of experience in a front desk, receptionist, or administrative role
• Strong verbal and written communication skills
• Proficiency in Microsoft Office or Google Workspace
• Ability to multitask and prioritise in a fast-paced environment
• Strong organizational skills and attention to detail
• Professional demeanour with a customer-service mindset

Preferred qualifications:

• Experience in a corporate or high-growth blended manufacturing/officeenvironment
• Familiarity with visitor management systems (Envoy)
• Experience supporting facilities or office operations
• Basic knowledge of access control and office security protocols
• Experience coordinating vendors, deliveries, and events
• Strong problem-solving skills and ability to work independently

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Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.