Fundraising Specialist Adviser – Donor Journey

Flyktninghjelpen - Norwegian Refugee Council; Oslo fylke; On-site; NOK 650,000 - 800,000; Full time

Job summary

Norwegian Refugee Council (NRC) in Oslo, Norway, seeks an experienced Fundraising Specialist Adviser – Donor Journey to grow sustainable, unearmarked funding for humanitarian work.

You will shape personalised donor journeys to turn awareness into engagement and long-term giving, including one-off, regular gifts, legacies and peer-to-peer fundraising. Strong data analysis and Marketing Cloud proficiency are required. This is a temporary one-year assignment based at NRC's Oslo HQ.

Qualifications

• At least 3 years of experience in fundraising or marketing.
• Bachelor’s degree or higher in Marketing, Communications, or related field.
• Proficiency in Marketing Cloud and CRM systems.
• Experience with direct marketing tools (email and SMS campaigns).
• Fluency in Norwegian and English, written and spoken.

Responsibilities

• Shape personalised donor journeys to transform awareness into engagement and long-term giving.
• Support one-off and regular donations, legacies, purchases and peer-to-peer fundraising.
• Translate insights from data into effective fundraising strategies.

Skills

Fundraising

Marketing

CRM systems

Direct marketing

Norwegian-English fluency

Education

Bachelor's degree in Marketing/Communications or related

Tools

Salesforce Marketing Cloud

CRM tools

Job description

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Shape personalized donor journeys and develop income-generating initiatives to grow sustainable funding for NRC's humanitarian work.

• At least 3 years of experience in fundraising or marketing
• Bachelor's degree or higher in Marketing, Communications, or related field
• Proficiency in Salesforce Marketing Cloud and CRM systems
• Experience with direct marketing tools (email and SMS campaigns)
• Fluency in both Norwegian and English, written and spoken
• 12-month contract
• Salary grade 9 on NRC's Resident salary scale
• Up to 10% travel

NRC is looking for an experienced Fundraising Specialist Adviser – Donor Journey for a temporary cover position!

What we’re looking for:

NRC Norway is looking for an experienced Fundraising Specialist Adviser – Donor Journey to help grow sustainable, unearmarked funding by inspiring individuals worldwide to support NRC’s life-saving humanitarian work.

You will shape personalised donor journeys that transform awareness into meaningful engagement and long-term giving. From one-off and regular donations to legacies, purchases and peer-to-peer fundraising, you will help create compelling experiences that motivate people to give and stay connected to NRC’s mission.

The ideal candidate must have proven experience in fundraising, marketing or developing and delivering income-generating initiatives. Proficiency in Marketing Cloud, practical knowledge of direct marketing tools for fundraising, as well as strong data analysis skills, with the ability to translate insights into effective fundraising strategies and informed decisions is also mandatory.

Please note: This is a temporary, one-year cover position.

If you are passionate about connecting people with a humanitarian cause and turning those connections into lasting impact, this is an opportunity to help mobilise the resources that enable NRC to support people forced to flee.

What you will bring:

At least 3 years of experience in fundraising or marketing, preferably within an organisation.

A bachelor’s degree or higher in Marketing, Communications, or a related field.

Proficiency in Marketing Cloud, preferably Salesforce Marketing Cloud.

Proven experience in developing and implementing income-generating initiatives and fundraising activities.

Practical experience with direct marketing tools, including email and SMS fundraising campaigns.

Experience using marketing automation tools to deliver targeted and personalised donor communications.

Strong data analysis skills, with the ability to use insights to inform decision-making and optimise fundraising performance.

Knowledge of CRM systems and their application in donor management, reporting and analytics.

Excellent communication and marketing skills, with a strong understanding of donor-centric engagement.

Fluency in both Norwegian and English, written and spoken.

Strong analytical and organisational skills, with a structured and results-oriented approach.

Excellent collaboration skills and the ability to work effectively with diverse stakeholders.

Ability to manage multiple priorities, meet tight deadlines and deliver high-quality work in a fast-paced environment.

What we offer:

Duty station: NRC’s Head Office in Oslo, Norway.

Contract: 12 months.

Travel: Up to 10%.

Salary/benefits: grade9 on NRC’s Resident salary scale, with accompanying terms and conditions.

NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.

We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

• Customer Relationship Management (CRM)
• Marketing Automation
• Norsk
• Salesforce Marketing Cloud