Floor Coach & Team Lead for Premium Store Experience

Nike Retail B.V. Norway Branch; Vestby; On-site; NOK 450,000 - 590,000; Full time

Benefits offered by this job

Competitive compensation

Quarterly bonus

Diversity & Inclusion

Employee discounts

Nike outfit provided

Job summary

NIKE, Inc. is seeking a Store Coach to deliver exceptional consumer service and ensure a premium brand experience. You will coordinate, coach, and motivate department employees while maintaining an excellent work atmosphere.

You will support daily business to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will align with store leadership to solve problems and uphold NIKE standards.

Qualifications

• Advanced customer service skills with demonstrated ability in leading a shop floor (or department) team in creating a unique customer experience.
• Ability to coach and develop a strong team.
• Effective communicator, brand ambassador, and innovative leader.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Responsibilities

• Deliver exceptional consumer service and premium brand experience.
• Coordinate, coach, and motivate department employees.
• Support the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotions.
• Identify and solve problems in partnership with store leadership.
• Be a brand ambassador and ensure NIKE standards and guidelines are followed.

Skills

Advanced customer service skills

Coaching and development

Effective communication

Product sales techniques

Flexible scheduling

Job description

NIKE, Inc. is seeking a Store Coach to deliver exceptional consumer service and ensure a premium brand experience. You will coordinate, coach, and motivate department employees while maintaining an excellent work atmosphere.

You will support daily business to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will align with store leadership to solve problems and uphold NIKE standards.