Digital Health Support Specialist

EG A/S; Trondheim; On-site; NOK 650,000 - 820,000; Full time

Benefits offered by this job

Thorough training

Supportive colleagues

Career opportunities

Job summary

EG A/S in Trondheim seeks a Support Consultant to help customers maximize digital health solutions. You will deliver hands-on guidance, troubleshoot issues, and provide reliable support to customers and partners.

You will join a close-knit team in the Professional Services department, report to the manager, and contribute to fast, accurate help across guidance and complex technical issues.

Qualifications

• Experience in customer or user support and a problem-solving mindset.
• Relevant IT education with knowledge of databases (MySQL).
• Strong service-minded, reliable, and quality-focused.

Responsibilities

• Take ownership of customer challenges and provide guidance.
• Handle first- and second-line support and follow up on inquiries.
• Collaborate with customers and partners to resolve issues quickly.

Skills

Customer support mindset

Communication skills

Problem-solving mindset

English proficiency

Education

Relevant IT education

Tools

MySQL

Job description

EG A/S in Trondheim seeks a Support Consultant to help customers maximize digital health solutions. You will deliver hands-on guidance, troubleshoot issues, and provide reliable support to customers and partners.

You will join a close-knit team in the Professional Services department, report to the manager, and contribute to fast, accurate help across guidance and complex technical issues.