CUSTOMER SUPPORT ENGINEER
Genusjob
9 days ago
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Benefits offered by this job
Job summary
Reality Defender is seeking a Customer Support Engineer to join our remote-first team. You will handle B2B SaaS customer inquiries, troubleshoot API integrations, and help clients succeed with our platform.
The ideal candidate has 2–4 years of B2B SaaS or customer support experience, strong communication skills, and a proactive problem-solving mindset. This is a full-time, remote position open to Europe-based applicants.
Qualifications
- 2–4 years of B2B SaaS/customer support experience, technical troubleshooting skills (APIs, integrations), and strong communication.
Skills
B2B SaaS support
APIs
Integrations
Communication
Job description
Role Description
Reality Defender is hiring! Customer Support Engineer (Remote)
Qualifications & Requirements
- Looking for candidates with 2–4 years of B2B SaaS/customer support experience, technical troubleshooting skills (APIs, integrations), and strong communication. Europe-based applicants only.
Benefits & Offer
- Salary: $40K–$65K/year + Equity + Bonus
Seniority Level
- Entry level
Employment type
- Full-time
Industries
- Technology, Information and Internet
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