Customer Success & Education Specialist

InMotion Global, Inc. - Developer of AscendTMS (TheFreeTMS.com); Time; On-site; NOK 398,000 - 531,000; Full time

Job summary

InMotion Global, Inc. is seeking a Customer Relations Liaison to join our Brandon, FL team. In this role you will patiently guide customers through AscendTMS demonstrations, explaining Premium plan benefits, and deliver outstanding support to ensure client success.

You’ll be an educator at heart, using practical examples to showcase value, while staying organized and responsive to diverse business needs. This is a full-time, on-site position in Brandon, Florida.

Qualifications

• The candidate should work independently and be able to find answers when help is needed.
• Strong writing and punctuation in English, with a focus on clear, professional communication.
• Comfort with phone conversations and live demonstrations.
• Excellent interpersonal skills and a sense of humor; a team player.

Responsibilities

• Demonstrate AscendTMS to Basic and Trial users, outlining benefits of the Premium plan.
• Provide customer support that meets or exceeds client expectations.
• Educate customers on upgrading subscriptions without hard selling, focusing on teaching and value.

Job description

InMotion Global, Inc. is seeking a Customer Relations Liaison to join our Brandon, FL team. In this role you will patiently guide customers through AscendTMS demonstrations, explaining Premium plan benefits, and deliver outstanding support to ensure client success.

You’ll be an educator at heart, using practical examples to showcase value, while staying organized and responsive to diverse business needs. This is a full-time, on-site position in Brandon, Florida.