Campaign Success Architect

SeenThis AB; Oslo; Hybrid; NOK 600,000 - 850,000; Full time

Job summary

SeenThis AB is seeking a Customer Success Manager to organize and connect people, ensuring campaigns run smoothly from start to finish. You will be a crucial link between clients, sales, and technical producers, driving campaign success and maintaining clear alignment across teams.

You will handle orders in CRM and related systems, troubleshoot issues, manage materials, and keep stakeholders informed throughout the campaign lifecycle.

Qualifications

• Must have strong organizational and prioritization skills.
• Excellent written and verbal communication.
• High attention to detail in campaign materials.
• Familiarity with digital advertising and ad operations.
• Proficient in Norwegian and English.

Responsibilities

• Act as the main liaison between clients, sales and the production team to ensure seamless communication and successful execution of campaigns.
• Create and manage campaign orders in CRM, Videodrop, and Imagedrop systems. Ensure all order details—including order numbers and invoice information—are accurate and up to date.
• Assist with tracking setup, identify and troubleshoot issues, and ensure all campaign elements function correctly.
• Organize and manage incoming emails and campaign materials, ensuring all assets are properly logged and accounted for.
• Send reminders for missing assets, download and organize materials, and flag the need for additional information when necessary.
• Work closely with the AdOps team to facilitate feedback rounds and ensure campaigns remain on track.
• Proactively drive the campaign pipeline forward by securing booking details, gathering required assets, and ensuring deadlines are met.
• Keep the sales team updated on booking information, material requirements, and campaign progress to maintain transparency and alignment.

Skills

Organization

Communication

Attention to detail

Digital advertising

Bilingual EN-NO

Tools

CRM tools

Dynamics CRM

Salesforce

HubSpot

Job description

SeenThis AB is seeking a Customer Success Manager to organize and connect people, ensuring campaigns run smoothly from start to finish. You will be a crucial link between clients, sales, and technical producers, driving campaign success and maintaining clear alignment across teams.

You will handle orders in CRM and related systems, troubleshoot issues, manage materials, and keep stakeholders informed throughout the campaign lifecycle.