Concierge

SynerData; Norway; On-site; NOK 106,000 - 127,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts on hotel services

Job summary

SynerData is seeking a Concierge to welcome guests and provide exceptional service on-site in the US. You will assist with check-in/out, handle requests, and arrange reservations while offering recommendations for local attractions and dining.

A friendly, proactive approach and English communication are essential. Background in hospitality or customer service is preferred but not required; flexibility to work nights, weekends, and holidays is needed.

Qualifications

• High school diploma or equivalent (preferred)
• Excellent communication skills in English (other languages are a plus)
• Previous customer service experience is preferred but not required
• Ability to work flexible hours including nights, weekends, and holidays
• Must be legally authorized to work in the US without sponsorship

Responsibilities

• Greet guests upon arrival and provide warm, friendly and professional service
• Assist with check-in and check-out procedures
• Handle guest requests, inquiries, and complaints promptly and efficiently
• Make reservations for restaurants, transportation, or other services as requested by guests
• Provide recommendations for local attractions, restaurants, and events
• Maintain knowledge of hotel facilities, services, hours of operation, and local area information
• Handle guest luggage as needed
• Ensure all guest needs are met in a timely manner

Skills

Customer service

English communication

Flexible schedule

Education

High school diploma

Job description

Profession: Concierge

City: US

As a Concierge, your main responsibility is to provide exceptional customer service and create a memorable experience for guests. You will be the first point of contact for guests and will assist them with any requests or inquiries they may have. Your friendly and welcoming demeanor will help create a positive atmosphere for guests.

Key Responsibilities

• Greet guests upon arrival and provide warm, friendly and professional service
• Assist with check-in and check-out procedures
• Handle guest requests, inquiries, and complaints promptly and efficiently
• Make reservations for restaurants, transportation, or other services as requested by guests
• Provide recommendations for local attractions, restaurants, and events
• Maintain knowledge of hotel facilities, services, hours of operation, and local area information
• Handle guest luggage as needed
• Ensure all guest needs are met in a timely manner

Requirements

• High school diploma or equivalent (preferred)
• Excellent communication skills in English (other languages are a plus)
• Previous customer service experience is preferred but not required
• Ability to work flexible hours including nights, weekends, and holidays
• Must be legally authorized to work in the US without sponsorship

Salary

This position offers a competitive salary of $1100 per month.

Benefits

• Health insurance
• Paid time off
• Employee discounts on hotel services

Accommodation

Accommodation is not provided for this position.

If you are passionate about providing exceptional customer service and enjoy interacting with people from all over the world, then we want you to join our team as a Concierge.