Entry Level Concierge in US

GreenLine Electronics; Norway; Presencial; NOK 137.000 - 185.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Visa sponsorship

Career training opportunities

Descripción de la vacante

GreenLine Electronics is seeking an entry level Concierge in the US to deliver friendly, helpful service to guests and residents. You will greet guests, answer inquiries, and assist with check-in procedures while coordinating services.

This role requires a high school diploma, excellent English, and the ability to multitask in a fast-paced environment. Training is provided, and visa sponsorship is available for qualified candidates.

Formación

• High school diploma or equivalent education required.
• Excellent customer service skills with a friendly demeanor.
• Strong communication skills in English; additional languages a plus.
• Ability to multitask in a fast-paced environment.
• Basic computer skills (MS Office).
• Flexibility to work evenings and weekends.
• No prior experience required; hospitality or customer service experience is a plus.

Responsabilidades

• Greet and assist guests with check-in/check-out procedures.
• Answer phone calls and respond to emails in a professional and timely manner.
• Provide information about local attractions, restaurants, transportation options, etc.
• Make reservations for dining, events, transportation, and other services as requested.
• Communicate with other hotel departments to coordinate guest requests.
• Handle guest complaints or concerns effectively and elevate when necessary.
• Keep lobby area clean and organized at all times.
• Maintain knowledge of hotel policies and procedures to ensure compliance.
• Assist with administrative tasks such as filing paperwork and data entry.

Conocimientos

Customer service

Communication

Multitasking

Time management

MS Office

Educación

High school diploma or equivalent

Herramientas

MS Office

Descripción del empleo

Entry Level Concierge in US

As an entry level concierge in the US, you will be responsible for providing exceptional customer service and support to guests, residents, and visitors of our property. Your main duties will include greeting and assisting guests, answering inquiries, making reservations, coordinating services, and ensuring a pleasant and comfortable experience for all.

Key Responsibilities

• Greet and assist guests with check-in/check-out procedures
• Answer phone calls and respond to emails in a professional and timely manner
• Provide information about local attractions, restaurants, transportation options, etc.
• Make reservations for dining, events, transportation, and other services as requested
• Communicate with other hotel departments to coordinate guest requests
• Handle guest complaints or concerns effectively and elevate when necessary
• Keep lobby area clean and organized at all times
• Maintain knowledge of hotel policies and procedures to ensure compliance
• Assist with administrative tasks such as filing paperwork and data entry

Requirements

• High school diploma or equivalent education required
• Excellent customer service skills with a friendly demeanor
• Strong communication skills in English (additional language skills are a plus)
• Ability to multitask in a fast-paced environment
• Basic computer skills (MS Office) required
• Must be able to work flexible hours including evenings and weekends
• No previous experience required but hospitality or customer service experience is a plus

We offer

• Competitive salary of $1500 per month plus benefits (health insurance, paid time off)
• Visa sponsorship for qualified candidates without US work authorization
• Training opportunities for career growth within the company