Concierge

Executive Connect Qatar; Norway; On-site; NOK 115,000 - 137,000; Full time

Benefits offered by this job

Visa sponsorship

Airfare provided

Training opportunities

Job summary

Executive Connect Qatar is seeking a reliable Concierge in Norway to deliver exceptional guest services at the front desk and lobby. You will assist with reservations, transportation, and local recommendations to ensure a seamless visit.

The role requires strong English communication, hospitality awareness, and the ability to multitask in a fast-paced environment. Visa sponsorship is provided along with airfare and ongoing training opportunities.

Qualifications

• High school diploma or equivalent required; hospitality management degree preferred.
• Prior concierge or customer service experience preferred.
• Excellent English communication; additional languages a plus.
• Strong knowledge of local attractions, restaurants, and events.

Responsibilities

• Greet guests in a friendly and professional manner.
• Assist with check-in/check-out process.
• Provide information about hotel amenities, services, and local area.
• Make reservations for restaurants, events, or attractions.
• Arrange transportation for guests as needed.
• Handle inquiries and complaints promptly with a solution-focused approach.
• Keep front desk area clean and organized.
• Assist with admin tasks like answering phones and mail.

Skills

Customer service

English fluency

Communication skills

Microsoft Office

Education

High school diploma

Hospitality degree

Tools

Microsoft Office Suite

Job description

We are in need of a reliable and customer-oriented Concierge to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our guests. They will assist in making reservations, arranging transportation, and recommending local attractions and activities. Additionally, the Concierge will ensure the smooth operation of the front desk and lobby area by answering phones, performing administrative tasks, and maintaining a clean and welcoming environment.

Responsibilities

• Greet guests in a friendly and professional manner
• Assist with check-in/check-out process
• Provide information about hotel amenities, services, and local area
• Make reservations for guests at restaurants, events, or other attractions
• Arrange transportation for guests as needed
• Handle guest inquiries and complaints in a timely manner with a solution-focused approach
• Maintain a clean and organized front desk area
• Assist with administrative tasks such as answering phones, taking messages, and managing mail
• Collaborate with other hotel staff to ensure a seamless guest experience

Requirements

• High school diploma or equivalent; degree in hospitality management is preferred
• Previous experience as a concierge or in customer service is preferred
• Exceptional communication skills with fluency in English (additional languages are a plus)
• Strong knowledge of local attractions, restaurants, and events
• Excellent organizational skills with attention to detail
• Ability to work well under pressure in a fast-paced environment
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Must be willing to work flexible hours including weekends and holidays

We offer competitive salary of $1200 per month along with free visa sponsorship and airfare. We also provide ongoing training opportunities for growth within the company.