Concierge

India Abroad; Norway; On-site; NOK 96,000 - 114,000; Full time

Job summary

India Abroad is seeking a friendly Concierge for a luxury hotel setting. You will assist guests with luggage, make dining and entertainment reservations, and provide recommendations for local attractions to enhance their stay.

You will coordinate transportation, ensure a comfortable stay, handle guest concerns professionally, and collaborate with hotel staff to resolve issues. Flexibility to work weekends and holidays is required; previous hospitality experience is preferred.

Qualifications

• Excellent customer service and communication abilities.
• Strong interpersonal skills and the ability to build guest relationships.
• Attention to detail and a proactive approach to guest needs.

Responsibilities

• Assist guests with luggage and escort to rooms.
• Make reservations for dining and entertainment.
• Provide recommendations for local attractions and activities.
• Coordinate transportation arrangements for guests.
• Ensure guests have a comfortable and enjoyable stay.
• Handle guest complaints professionally and coordinate with staff to resolve issues.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Education

High school diploma

Job description

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As a Concierge, you will be responsible for providing exceptional customer service and building relationships with guests in a luxury hotel setting. Your main duties will include assisting guests with their luggage, making reservations for dining and entertainment, and providing recommendations for local attractions and activities. You will also be responsible for coordinating transportation arrangements and ensuring that guests have a comfortable and enjoyable stay.

To excel in this role, you should have excellent communication and interpersonal skills, as well as a strong attention to detail. Previous experience in the hospitality industry is preferred. You must also be able to work flexible hours, including weekends and holidays.

As a Concierge, you will play a crucial role in creating a positive first impression for guests arriving at the hotel. Your warm demeanor and helpful attitude will contribute to their overall satisfaction with their stay. Additionally, you may be required to handle guest complaints or concerns in a professional manner, working closely with other hotel staff to resolve any issues.

This position offers a competitive salary of $1000 per month and the opportunity to work full-time without accommodation. The ideal candidate will have at least a high school diploma or equivalent education level.

Location: beautiful city of Us