Computer Support Specialist: Troubleshoot, Train & Protect Data

Guardian Secure Services; Norway; On-site; NOK 91,000 - 123,000; Full time

Benefits offered by this job

Accommodation

Job summary

Guardian Secure Services is seeking a Computer Support Specialist to assist users with hardware, software, and network issues in a US-based environment. The role involves diagnosing problems, installing hardware and software, and maintaining documentation.

Strong communication and problem-solving skills are essential, along with a willingness to learn new technologies. The position offers exposure to diverse systems, collaboration with IT colleagues, and opportunities for professional growth

Qualifications

• High school diploma or GED; some employers may prefer related degree
• Proven experience as a computer support specialist or similar role
• In-depth knowledge of Windows and Mac OS
• Familiarity with Microsoft Office suite
• Proficient in troubleshooting hardware, software, and networking
• Excellent communication skills and ability to explain concepts simply
• Strong problem-solving skills
• Ability to work independently and in a team
• Willingness to continuously learn new technologies

Responsibilities

• Provide technical support to users with hardware, software, and network issues
• Diagnose and troubleshoot problems remotely or in person
• Install and configure new hardware, software, and peripherals
• Maintain and update system documentation and knowledge base
• Collaborate with IT professionals to resolve complex issues
• Train users on how to use new hardware or software
• Monitor system performance and troubleshoot issues
• Ensure data security with backups and virus protection
• Keep up-to-date with technology trends and products

Skills

Windows OS

Mac OS

Microsoft Office

Troubleshooting

Communication

Problem-solving

Independent work

Team collaboration

Learning mindset

Education

High school diploma or GED

Job description

Guardian Secure Services is seeking a Computer Support Specialist to assist users with hardware, software, and network issues in a US-based environment. The role involves diagnosing problems, installing hardware and software, and maintaining documentation.

Strong communication and problem-solving skills are essential, along with a willingness to learn new technologies. The position offers exposure to diverse systems, collaboration with IT colleagues, and opportunities for professional growth