Computer Support Specialist — Visa Sponsorship & Accommodation

PrimeForge Manufacturing; Norway; Presencial; NOK 116.000 - 139.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary: 1200 USD per month

Accommodation provided

Visa sponsorship

Descripción de la vacante

PrimeForge Manufacturing in the US seeks a skilled Computer Support Specialist to join our team. You will provide technical support to clients, troubleshoot hardware and software problems, install and configure computer systems, and maintain network operations.

Responsibilities include assisting clients by phone, email, or in person; documenting issues and resolutions; collaborating with team members to resolve complex problems; and ensuring systems run smoothly to minimize downtime.

Formación

• Proven experience as a Computer Support Specialist or similar role.
• Knowledge of Windows and Mac operating systems.
• Familiarity with computer hardware, software, and networking concepts.
• Excellent troubleshooting skills and ability to think critically under pressure.
• Strong communication skills and ability to explain technical information in simple terms.

Responsabilidades

• Provide technical support to clients via phone, email, or in person.
• Troubleshoot hardware and software issues and provide solutions.
• Install and configure computer systems, including operating systems and applications.
• Perform regular maintenance on computer systems to ensure optimal performance; monitor network operations to identify issues or potential problems.
• Collaborate with other team members to resolve complex technical issues.
• Document all technical issues and their resolutions for future reference.

Conocimientos

Windows knowledge

Mac OS knowledge

Networking concepts

Troubleshooting

Communication

Educación

Degree in Information Technology

Descripción del empleo

PrimeForge Manufacturing in the US seeks a skilled Computer Support Specialist to join our team. You will provide technical support to clients, troubleshoot hardware and software problems, install and configure computer systems, and maintain network operations.

Responsibilities include assisting clients by phone, email, or in person; documenting issues and resolutions; collaborating with team members to resolve complex problems; and ensuring systems run smoothly to minimize downtime.