Community Representative - Part-Time (Midline)

The League City Regional Chamber of Commerce; Time; Vor Ort; NOK 199.000 - 331.000; Teilzeit

Benefits dieser Stelle

Competitive compensation

Values-driven culture

Zusammenfassung

Brookfield Residential, a leading North American land developer and homebuilder, seeks a part-time Community Representative to join our Webster Welcome Center team. You will welcome visitors, register guests, and support marketing and builder relations while conveying our brand story in a warm, professional manner.

This onsite role focuses on customer experience, coordination of events, content updates, and administrative tasks, with a flexible schedule including weekends.

Qualifikationen

• 1-2 years' customer service in hospitality, real estate, or retail preferred.
• College degree or equivalent work experience required.
• Superior oral and written communication skills are necessary.
• Ability to work weekends and some weekdays/holidays for 20–25 hrs/week.
• Working knowledge of Windows and Microsoft Office; CRM experience helpful.
• Marketing/Sales background is a plus.

Aufgaben

• Guide the Welcome Center guest experience in person to meet or exceed expectations.
• Register guests and capture guest information.
• Assist in updating website content weekly for accuracy and current events.
• Open, maintain and close the Welcome Center per procedures.
• Support the community brand at touchpoints in Welcome Center, model homes, and amenities.
• Assist Marketing Manager with Builder Relations, meetings and events.
• Perform administrative tasks: presentations, emails, special projects.
• Place supply orders and maintain inventory of supplies and gifts.
• Support on- and offsite events, vendor coordination and guest registration.

Kenntnisse

Customer service

Communication

Detail oriented

Multitasking

CRM experience

Microsoft Office

Learn new software

Ausbildung

College degree or equivalent work experience

Tools

Microsoft Office Suite

CRM software

Windows OS

Jobbeschreibung

Business

At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind - creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.

Location

Webster - 18118 Midline Landing Trail

Business

At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind - creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.

As part of Brookfield - one of the largest alternative asset managers in the world - we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures - we are reimagining real estate from the ground up.

Job Description

Midline, a brand new master-planned near Webster, Texas is looking for an enthusiastic part-time Community Representative to join our team. The part-time Community Representative will play a key customer-facing role, onsite within the Welcome Center, ensuring every visitor - whether a prospective buyer, homeowner, realtor or vendor, receives a warm, engaging, and memorable experience.

This onsite position supports the Marketing Manager in executing initiatives related to Customer Experience, Realtor Relations, and the daily operations of the Welcome Center. The position will share the vision and story of our expanding new home community to customers visiting our welcome center.

Key Deliverables

• Guide the Welcome Center guest experience in person, to ensure the consumers' wants and needs are met or exceeded.
• Effectively register guests and capture guest information.
• Assist in checking website content weekly to ensure all content on is accurate and current, including community events, blogs, photography, community and area information, builder information, website links, etc.
• Open, maintain and close the Welcome Center according to procedure.
• Understand and support the execution of community brand at all touch points in the Welcome Center, at model homes, at amenities and throughout the community.
• Assist the marketing team with Builder Relations, to include basic communications, meetings and events.
• Perform administrative functions such as preparing special projects, presentations, emails and assisting the Marketing Manager.
• Place supply orders and maintain an inventory of supplies and gifts.
• Assist and participate in on and offsite community events, grand openings, and other special promotions as needed. Responsibilities may include, but are not limited to: helping with vendor organization, ordering and preparing give-away items, overseeing guest registration, taking photographs, cleanup, etc.
• Support the real estate agent outreach program by contacting agents to inform them about our agent program. Assist and participate in agent events when needed on and off site.

What You'll Bring

• Ability to work weekends plus some weekdays and holidays (when needed) for an average of 20 - 25 hrs/week.
• Warm and welcoming, good energy level, and excellent customer service skills.
• Superior oral and written communication skills are necessary.
• Detail oriented person with the ability to easily multi-task and work independently.
• Working knowledge of Windows, Microsoft Office Suite, Internet-based applications, and CRM experience helpful, as is the ability to learn new software.
• College degree (or equivalent work experience).
• 1-2 years' customer service experience in high-end resort, real estate or retail environment delivering exceptional customer service.
• Marketing/Sales background is a plus.

What We Offer

• Competitive compensation
• A culture based on our values of Passion, Integrity and Community