Workplace Service Leader - Facilities (Rotterdam)

Jones Lang LaSalle Incorporated; Rotterdam; On-site; EUR 55,000 - 75,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) in Rotterdam, Netherlands, seeks a Facilities Manager to lead workplace services on-site. You will manage client relationships, optimize building operations, and oversee budgets and vendor performance to ensure excellent service delivery within contract terms.

The role requires at least 3 years of facilities management experience, with fluency in Dutch and English, and an on-site presence in Rotterdam.

Qualifications

• Strong communication, leadership, teamwork and analytical skills with a customer-first mindset.
• Ability to evaluate, re-prioritize, resolve conflict and communicate clearly across levels.
• Track record of delivering high-quality results on time.
• Hands-on, proactive team player, with problem-solving abilities even with limited guidance.
• Moderate knowledge of HVAC systems and control strategies.

Responsibilities

• Act as the central point of contact for key stakeholders on site and align with client and JLL objectives.
• Ensure contract services are delivered and monitor performance against KPIs and SLAs.
• Manage PO processing, invoices, and work orders; assist with annual budget plans.
• Lead, supervise, and develop direct reports; conduct performance evaluations.
• Ensure health, safety, quality management and compliance with procedures and regulations.

Skills

Communication

Leadership

Teamwork

Analytical thinking

Customer-first mindset

Problem-solving

HVAC knowledge

MS Office

Tools

Microsoft Office

Job description

Jones Lang LaSalle Incorporated (JLL) in Rotterdam, Netherlands, seeks a Facilities Manager to lead workplace services on-site. You will manage client relationships, optimize building operations, and oversee budgets and vendor performance to ensure excellent service delivery within contract terms.

The role requires at least 3 years of facilities management experience, with fluency in Dutch and English, and an on-site presence in Rotterdam.