Workplace Operations Program Manager

Discord Inc.; Netherlands; On-site; EUR 62,480 - 70,290; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Discord Inc. is seeking a Workplace Operations Lead to own day-to-day office operations, manage vendor relationships, and run the desk residency program to ensure a productive work environment.

You will collaborate across People, IT, Security, Finance, and Internal Events to execute company events, onsite experiences, and all-hands while maintaining cost controls and scalable processes. 4+ years in related fields and strong budgeting, vendor mgmt, and event planning skills are required.

Qualifications

• 4+ years in workplace operations, office management, facilities management, or related field.
• Strong vendor management with evidence of SLAs and budgets.
• Experience planning corporate events and employee engagement.

Responsibilities

• Own day-to-day office operations—kitchens, reception, and vendor services.
• Manage vendor relationships and hold partners to SLAs and budgets.
• Own the desk residency program—space allocation and tracking.
• Design and run employee engagement programs and events reflecting Discord culture.
• Manage office supply, swag, and onboarding items with cost control.
• Develop and iterate workplace policies to maximize efficiency.
• Partner with People, IT, Security, Finance, and Internal Events to run events and onsite gatherings.

Skills

Office ops

Vendor mgmt

Event planning

Budget mgmt

Communication

Stakeholder mgmt

Detail oriented

Job description

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

Our Workplace team keeps Discord's offices running — and running well. We're the people who make sure the physical space, the vendors, the events, and the day-to-day details all add up to somewhere people genuinely want to show up. This role is equal parts operational excellence and people-first thinking: one day you're auditing a janitorial vendor's SLA, the next you're planning a Game Night or making sure the flu shot clinic goes off without a hitch. It's a role for someone who finds real satisfaction in the details nobody else notices until they're missing.

This person will report to the Sr. Director, Workplace.

What You'll Be Doing

• Own day-to-day office operations — kitchens, common areas, supplies, mailroom, reception, and vendor-provided services like catering, snacks, and beverages
• Manage vendor relationships across facilities, janitorial, and building services, holding partners accountable to SLAs and budget
• Own the desk residency program — space allocation, team seating, and day-to-day tracking
• Design and run employee engagement and recognition programs (events, Game Nights, wellness programs like yoga and flu shots) that reflect Discord's culture
• Manage office supply, swag, and onboarding item inventory, including cost control on shipping/carrier accounts
• Develop and iterate workplace policies and processes to maximize operational efficiency
• Partner cross-functionally with People, IT, Security, Finance, and Internal Events to execute company events, onsites, and all-hands

What you should have

• 4+ years experience in workplace operations, office management, facilities management, or a related field
• Strong vendor management skills, with a track record of holding partners accountable to SLAs and budgets
• Experience with event planning — corporate events, employee engagement, or similar
• Experience managing budgets and tracking expenses
• Comfort with tools like Google Suite, Asana, Okta, Ramp, Workday, and Claude
• Excellent communication skills, with the ability to adapt your message across People, IT, Security, and Finance stakeholders
• A proactive, detail-oriented mindset that can manage multiple priorities with minimal guidance

The base salary range for this full-time position is 62,480 to 70,290 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in the role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Check out our inclusion, diversity and purpose efforts, company principles, or learn more about the Life @ Discord experience!