Wholesale Banking COO - Personal Assistant

ING Wholesale Banking; Amsterdam; Hybrid; EUR 50,000 - 60,000; Full time

Benefits offered by this job

Vacation days 25-28

Pension scheme

13th month salary

Holiday payment 8%

Hybrid working

Personal growth

Informal working environment

Job summary

ING Wholesale Banking is seeking a proactive Personal Assistant to support three MBB-2 leaders across COO domains. You will manage calendars across multiple time zones, coordinate meetings and travel, and prepare materials to enable effective decision-making.

This role offers hybrid working and a collaborative global PA community. You will build trusted relationships with senior stakeholders and provide holiday and sickness cover to maintain business continuity, contributing to organisational

Qualifications

• Proven experience as Personal Assistant/Executive Assistant in a complex corporate environment.
• Strong organisational and planning skills with attention to detail.
• Structured approach to prioritisation and time management.
• Collaborative, flexible and adaptable with a team mindset.
• Proactive, self-starting approach and ownership of tasks.
• Excellent communication and stakeholder management in English.

Responsibilities

• Manage complex international calendars across time zones.
• Coordinate leadership meetings, management sessions and global events.
• Arrange domestic and international travel, itineraries and expenses.
• Prepare meeting materials and documentation for informed decisions.
• Track actions and follow-ups to ensure timely execution.
• Support planning cycles, leadership communications and organizational activities.
• Build relationships with senior stakeholders and fellow PAs globally.
• Provide holiday and sickness cover to ensure continuity.
• Identify opportunities to improve ways of working and resolve issues.
• Support ad hoc projects across the WB COO domain.

Skills

Personal Assistant experience

Executive Assistant background

Organisational skills

Stakeholder management

Meeting coordination

English fluency

Job description

Bring structure, connection and momentum to a global leadership environment. As Personal Assistant, you will support three MBB-2 leaders and act as a trusted central coordinator across people, priorities and execution.

The team

You Will Support Three MBB-2 Leaders Across

• COO Lending Services (COO LS)
• COO Financial Markets (COO FM)
• Scalable & Digital Operations

Together, these leaders oversee globally distributed teams and initiatives across multiple countries and time zones. You will work closely with senior stakeholders, business managers, support functions and the wider Personal Assistant community. You will also periodically provide cover for other leaders within the COO domain during holidays or periods of absence.

Your Roles And Responsibilities

As Personal Assistant, you will be responsible for:

• Managing complex international calendars across multiple time zones, balancing priorities and stakeholder needs.
• Coordinating leadership meetings, management team sessions, workshops and global events from planning through follow-up.
• Organising domestic and international travel, including itineraries, logistics and expense administration.
• Preparing meeting materials, presentations and supporting documentation to enable effective decision-making.
• Monitoring actions and follow-ups so that decisions are translated into timely execution.
• Supporting planning cycles, leadership communications and organisational activities across the three domains.
• Building trusted relationships with senior stakeholders, business managers, support functions and fellow Personal Assistants globally.
• Ensuring continuity by collaborating with the PA community and providing effective holiday and sickness cover.
• Identifying opportunities to improve ways of working and proactively resolving operational or administrative challenges.
• Supporting ad hoc projects and organisational initiatives across WB COO.

How To Succeed

We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself.

To Be Successful In This Role, You Will Bring

• Proven experience as a Personal Assistant, Executive Assistant or in a comparable support role within a complex corporate environment.
• Strong organisational and planning skills, with excellent attention to detail.
• Structured approach and the ability to manage competing priorities calmly and effectively.
• Collaborative, flexible and adaptable working style, with a strong team mindset.
• Proactive, self-starting approach, with the confidence to take ownership and drive actions independently.
• Excellent communication and stakeholder management skills, combined with fluency in written and spoken English.

What We Offer

A visible and varied role at the center of three international COO domains, with the opportunity to build a broad global network, improve how leadership teams work together and contribute to organisational priorities across Wholesale Banking COO.

Rewards And Benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The Benefits Of Working With Us At ING Include

• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About Us

Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Questions?

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