Weekend Operations Lead - Guest Experience & Safety (Amsterdam)

Playhood; Amsterdam; Hybrid; EUR 34,000 - 46,000; Part time

Job summary

Playhood in Amsterdam is seeking a Weekend Manager to drive weekend operations, keep shifts smooth and deliver a fun, safe guest experience for every visitor. You will lead and train the team, manage schedules, oversee the guest journey from arrival to departure, and ensure floor safety and cleanliness.

In addition, you will coordinate activities and handle stock and reporting to Operations. We value leadership, a passion for service, strong organization, and a proactive approach to

Qualifications

• Leadership experience or proven ability to lead a small team.
• Strong focus on guest experience and service.
• Excellent organization and multitasking under weekend pressures.

Responsibilities

• Lead, train and motivate the weekend team, including staff scheduling.
• Guard the guest journey from arrival to departure to ensure a smooth experience.
• Maintain safe, clean and inspiring floor operations during busy weekend periods.
• Coordinate activities and keep the day on track with proactive problem solving.
• Handle admin tasks: stock, schedules and reporting to Operations.

Skills

Leadership

Team motivation

Guest experience

Organization

Job description

Playhood in Amsterdam is seeking a Weekend Manager to drive weekend operations, keep shifts smooth and deliver a fun, safe guest experience for every visitor. You will lead and train the team, manage schedules, oversee the guest journey from arrival to departure, and ensure floor safety and cleanliness.

In addition, you will coordinate activities and handle stock and reporting to Operations. We value leadership, a passion for service, strong organization, and a proactive approach to